Fixed Income Support Analyst

JR United Kingdom; City Of London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A major global financial institution is looking for a Fixed Income Support Analyst to join their APS F2B Flow team in London. The role focuses on providing expert support for trading platforms like Rates and Credit, ensuring stability and handling complex trading environments. Candidates should possess strong technical skills, particularly in ION MarketView and should be high-calibre graduates with experience in electronic trading systems.

Qualifications

• Strong experience supporting electronic trading systems.
• Ability to solve complex problems under pressure.
• Extensive knowledge of financial trading platforms.

Responsibilities

• Provide expert-level support for Rates and Credit trading platforms.
• Manage production environments including incident resolution.
• Troubleshoot and resolve issues in a complex stack.

Skills

Analytical thinking

Problem-solving

Time management

Proactive

Continuous improvement

Education

High-calibre graduate with a strong academic background

Tools

ION MarketView

Windows

UNIX

SQL

Oracle

Job description

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Fixed Income Support Analyst, london (city of london)

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Client:

Lorien

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Fixed Income Support Analyst

• Location: London
• Contract Type: Contract (Duration to be confirmed)
• Working Hours: On-site coverage between 07:00–18:00 (rotational shifts); out-of-hours and weekend support expected as needed

Overview:

Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS F2B Flow team. This global function supports the FX, EQD, Rates, and Credit businesses within Global Markets, with a particular focus on the Fixed Income Rates and Credit trading platforms.

This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes.

Key Responsibilities:

• Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and availability.
• Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams.
• Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance.
• Support business, regulatory, and security-driven IT projects across global entities.
• Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports.
• Participate in early shift rotations and provide 2nd line out-of-hours support as required.

Essential Technical Skills:

• ION MarketView – strong hands-on experience required
• Operating Systems: Windows & UNIX
• Databases: SQL / Oracle
• ECN Connectivity

Preferred Technical Skills:

• Tibco, RV
• Bladelogic
• ITRS Geneos
• Reuters, Tradeweb, Bloomberg
• Dynatrace
• Ansible

Candidate Profile:

• High-calibre graduate with a strong academic background.
• Extensive experience supporting electronic trading systems in a fast-paced environment.
• Analytical thinker with the ability to solve complex problems under pressure.
• Strong initiative, able to work independently and as part of a global team.
• Excellent time management and prioritisation skills.
• Proactive, innovative, and committed to continuous improvement.
• Flexible with working hours and able to adapt to changing priorities.

If the above aligns with your skills please submit your CV.