Five-Star Café Associate - Fast-Paced, Customer-Focused

Marks and Spencer; Llantrisant; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in Llantrisant is seeking a Cafe Customer Assistant to join our busy M&S Café team. This hands-on role requires the ability to work at pace, deliver warm, five-star service, and uphold high food safety standards.

You will be a brand ambassador, taking and fulfilling orders quickly using digital tools, supporting colleagues, and keeping customers served with speed and care during peak periods.

Qualifications

• Customer service experience in a fast-paced cafe setting.
• Ability to work under pressure while delivering quality service.
• Comfort with using digital tools to take and fulfil orders.

Responsibilities

• Take and fulfil cafe orders quickly to keep customers moving.
• Maintain food safety standards and manage queues.
• Assist in delivering five-star service and brand representation.

Job description

Marks & Spencer in Llantrisant is seeking a Cafe Customer Assistant to join our busy M&S Café team. This hands-on role requires the ability to work at pace, deliver warm, five-star service, and uphold high food safety standards.

You will be a brand ambassador, taking and fulfilling orders quickly using digital tools, supporting colleagues, and keeping customers served with speed and care during peak periods.