Fitness Club Operations & Growth Manager

JD Sports Fashion; Chatham; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms is seeking a commercially minded Gym Manager to lead a club and support the General Manager in developing the business. The role emphasizes delivering exceptional member service, applying brand standards, and driving membership growth.

You will recruit and manage a team of Fitness Coaches and General Assistants, maintain health and safety standards, and work toward sales targets while upholding a high standard of cleanliness and service across the facility.

Qualifications

• Must have proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as recruiting and managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.

Responsibilities

• Ensure that all policies and procedures in Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks; report and chase all defects to ensure the building and its equipment are safe to use.
• Recruit and manage a team of Fitness Coaches and General Assistants to ensure the club is operational and daily targets are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole gym facility is of the highest standard of cleanliness.
• To manage the weekly banking process so that wastage and variance is minimised, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills

Management experience

Leadership

Customer service

Sales focus

Team leadership

Education

Level 2 Gym Instructor

Job description

JD Gyms is seeking a commercially minded Gym Manager to lead a club and support the General Manager in developing the business. The role emphasizes delivering exceptional member service, applying brand standards, and driving membership growth.

You will recruit and manage a team of Fitness Coaches and General Assistants, maintain health and safety standards, and work toward sales targets while upholding a high standard of cleanliness and service across the facility.