First Line Manager - Dynamic Logistics Team Lead

Joinimagine; Coventry; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Free on-site parking

33 days annual leave

Discretionary bonus

Pension with 8% employer contribution+

GP consultations

Retail and lifestyle discounts

Loans and savings schemes

Mortgage advice

Job summary

DHL in Coventry is seeking a hands-on First Line Manager to lead a busy warehousing operation on a prestigious Estée Lauder contract. You will motivate your team, drive performance, and ensure smooth movement of world‑famous beauty products.

You will report on warehousing activities, conduct performance reviews, and manage SOPs, safety, and shift handovers. A proactive leader with clear communication will thrive in this fast‑paced environment.

Qualifications

• Previous Team Management experience within a First Line Manager/Team Manager role, is essential.
• Excellent communication skills - Verbal and written.
• Excellent interpersonal, leadership and motivation skills.
• Good balance of Results and respect approach.
• Able to deliver results under stress and within a pressured environment.
• Strong attention to detail.

Responsibilities

• To directly assist management by reporting on and monitoring the effectiveness of all warehousing activities and performance for your area / shift.
• Deliver team member performance reviews (1-2-1's), development and/or succession planning as appropriate.
• Review and Approve the Standard Operational Procedures (SOP) and Work Instructions (WI) of your area and ensure that review's process and approval are taken under the established due dates.
• Support and contribute towards briefing activities such as performance management appraisals, comms zone briefs and informal / formal conversations.
• Ensure shift is managed in line with Health & Safety legislation and company procedures.
• Report and investigate incidents within the work place and respond to or elevate issues of non compliance to safety regulations and procedures.
• Participate on shift handover with your colleague of previous shift understanding the current status and priorities for your working day

Skills

Team management

Communication skills

Leadership

Interpersonal skills

Resilience under pressure

Attention to detail

Job description

DHL in Coventry is seeking a hands-on First Line Manager to lead a busy warehousing operation on a prestigious Estée Lauder contract. You will motivate your team, drive performance, and ensure smooth movement of world‑famous beauty products.

You will report on warehousing activities, conduct performance reviews, and manage SOPs, safety, and shift handovers. A proactive leader with clear communication will thrive in this fast‑paced environment.