First Line Manager

The Best Connection Group; Nottingham; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

The Best Connection Group is seeking a proactive First Line Manager at our Nottingham site. You will lead on-the-ground warehouse operations, coordinating inbound, returns, pick, pack and outbound tasks to meet performance targets.

Working closely with the Shift Manager, you’ll develop your leadership skills, manage resources, monitor attendance and drive continuous improvement while maintaining safe methods and efficient service for customers.

Formación

• Experience in a warehouse, logistics or distribution environment.
• Experience leading, coordinating, or supervising teams is advantageous.
• Strong communication and people skills for building positive relationships.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency with Microsoft Office and warehouse management systems.
• Proactive, organized and ownership-driven approach to issue resolution.

Responsabilidades

• Coordinate daily warehouse activities across Inbound, Returns, Pick, Pack and Outbound operations.
• Allocate resources and daily workload to meet service levels and targets.
• Communicate shift priorities and performance updates via briefs and handovers.
• Act as first point of contact for operational issues and escalate when needed.

Conocimientos

Warehouse experience

Team leadership

Communication skills

Adaptability

Microsoft Office

WMS knowledge

Herramientas

Warehouse Management Systems

Microsoft Office

Descripción del empleo

Role Title: First Line Manager

Location: Nottingham NG7

Reports To: Shift Manager

Department: Warehouse Operations

Salary: Starting from £29,000 dependant on experience

Role Purpose

The First Line Manager role is a hands‑on position supporting the daily running of warehouse operations, providing front‑line leadership to ensure a safe, efficient, and productive working environment. Working closely with the Shift Manager, you will coordinate operational activities, support colleagues on shift, and help deliver customer and site performance targets. This role provides an excellent opportunity for someone looking to develop their leadership skills while gaining exposure to managing resources, performance, and continuous improvement initiatives.

Key Responsibilities & Daily Workload

Operational Leadership & Performance

• Coordinate daily warehouse activities across Inbound, Returns, Pick, Pack, and Outbound operations.
• Support the allocation of resources and daily workload to ensure service levels and operational targets are achieved.
• Communicate shift priorities, performance updates, and operational requirements through team briefs and handovers.
• Act as a first point of contact for operational issues, escalating where necessary and helping to resolve day-to-day challenges.

People Management & Development

• Provide support, guidance, and coaching to warehouse colleagues.
• Monitor attendance, performance, and conduct, escalating concerns where appropriate.
• Promote a positive team environment that encourages engagement, accountability, and collaboration.
• Support training and development activities for both new and existing colleagues.

Health, Safety & Compliance

• Lead by example and promote safe working practices at all times.
• Ensure compliance with site health and safety procedures, reporting any hazards or incidents promptly.
• Carry out regular operational and housekeeping checks to maintain site standards.
• Support investigations and corrective actions where required.

Skills & Experience

• Previous experience in a warehouse, logistics, or distribution environment.
• Experience of leading, coordinating, or supervising teams would be advantageous.
• Good communication and people skills with the ability to build positive working relationships.
• Able to work effectively in a fast‑paced environment and adapt to changing priorities.
• Competent in Microsoft Office applications and warehouse management systems.
• Proactive, organised, and willing to take ownership of issues through to resolution.

Benefits of working for The Best Connection as an Order Picker:

• On-going Assignments
• Holiday Entitlement
• Excellent Pay rates
• Overtime
• On-Line Payslips
• Pension Provision