First Line Manager

The Best Connection Group Limited; Nottingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holiday Entitlement

Overtime

On-Line Payslips

Pension Provision

Job summary

The Best Connection Group Limited is recruiting for a First Line Manager to lead daily warehouse operations in a fast-paced environment. You will work alongside the Shift Manager to coordinate inbound, returns, pick/pack, and outbound workflows, ensuring safety and efficiency while driving performance targets.

You will coach and support colleagues, manage attendance and conduct, and promote a constructive team culture.

Qualifications

• Previous experience in a warehouse, logistics, or distribution environment.
• Experience of leading, coordinating, or supervising teams would be advantageous.
• Good communication and people skills with the ability to build positive working relationships.
• Able to work effectively in a fast-paced environment and adapt to changing priorities.
• Competent in Microsoft Office applications and warehouse management systems.
• Proactive, organised, and willing to take ownership of issues through to resolution.

Responsibilities

• Coordinate daily warehouse activities across Inbound, Returns, Pick, Pack, and Outbound operations.
• Support the allocation of resources and daily workload to ensure service levels and operational targets are achieved.
• Communicate shift priorities, performance updates, and operational requirements through team briefs and handovers.
• Act as a first point of contact for operational issues, escalating where necessary and helping to resolve day-to-day challenges.
• Provide support, guidance, and coaching to warehouse colleagues.
• Monitor attendance, performance, and conduct, escalating concerns where appropriate.
• Promote a positive team environment that encourages engagement, accountability, and collaboration.
• Support training and development activities for both new and existing colleagues.

Skills

Leadership

Communication

Team supervision

MS Office

WMS

Organisational skills

Tools

Microsoft Office

Warehouse Management System

Job description

Salary: Starting from £29,000 dependant on experience

Role Purpose

The First Line Manager role is a hands-on position supporting the daily running of warehouse operations, providing front-line leadership to ensure a safe, efficient, and productive working environment. Working closely with the Shift Manager, you will coordinate operational activities, support colleagues on shift, and help deliver customer and site performance targets. This role provides an excellent opportunity for someone looking to develop their leadership skills while gaining exposure to managing resources, performance, and continuous improvement initiatives.

Key Responsibilities & Daily Workload

Operational Leadership & Performance

• Coordinate daily warehouse activities across Inbound, Returns, Pick, Pack, and Outbound operations.
• Support the allocation of resources and daily workload to ensure service levels and operational targets are achieved.
• Communicate shift priorities, performance updates, and operational requirements through team briefs and handovers.
• Act as a first point of contact for operational issues, escalating where necessary and helping to resolve day-to-day challenges.

People Management & Development

• Provide support, guidance, and coaching to warehouse colleagues.
• Monitor attendance, performance, and conduct, escalating concerns where appropriate.
• Promote a positive team environment that encourages engagement, accountability, and collaboration.
• Support training and development activities for both new and existing colleagues.

Health, Safety & Compliance

• Lead by example and promote safe working practices at all times.
• Ensure compliance with site health and safety procedures, reporting any hazards or incidents promptly.
• Carry out regular operational and housekeeping checks to maintain site standards.
• Support investigations and corrective actions where required.

Skills & Experience

• Previous experience in a warehouse, logistics, or distribution environment.
• Experience of leading, coordinating, or supervising teams would be advantageous.
• Good communication and people skills with the ability to build positive working relationships.
• Able to work effectively in a fast-paced environment and adapt to changing priorities.
• Competent in Microsoft Office applications and warehouse management systems.
• Proactive, organised, and willing to take ownership of issues through to resolution.

Benefits of working for The Best Connection as an Order Picker:

• On-going Assignments
• Holiday Entitlement
• Overtime
• On-Line Payslips
• Pension Provision