First Line Manager

Autoglass; Leicester; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Private medical

33 days annual leave

Employer pension contribution up to 10

Annual bonus up to 20%

Job summary

Belron UK Ltd, trading as Autoglass and Laddaw, is seeking a First Line Manager at Bardon, Leicester. You will lead a team of up to 15, oversee daily warehouse operations, drive KPIs, and promote a safe, inclusive culture.

This full-time role offers a 7am–3pm shift, a salary of £35k-£40k plus a 20% bonus, private medical, 33 days leave, and pension contributions up to 10%. You will report to the Operations/Regional Manager and develop talent across the supply chain.

Qualifications

• Proven leadership within warehousing, logistics, distribution or supply chain.
• Strong people management and coaching skills to motivate others.
• Excellent communication and stakeholder management abilities.
• Proactive, solutions-focused with decision-making confidence.
• Experience managing operational KPIs and performance targets.
• Commitment to health and safety standards and practices.

Responsibilities

• Lead, coach and developing a team of up to 15 colleagues.
• Create a positive, inclusive and high-performing culture.
• Drive operational performance through productivity, stock accuracy and service KPIs.
• Manage day-to-day warehouse activities for efficient stock flow.
• Champion health, safety and wellbeing with a zero-harm mindset.
• Support recruitment, onboarding and ongoing development of team members.
• Conduct regular performance, wellbeing and career development conversations.
• Collaborate with Supply Chain, People, H&S and Operations teams.
• Identify opportunities for continuous improvement and implement changes.
• Maintain accurate records and procedures using Workday.

Skills

Leadership

People management

Communication

KPI management

Health & Safety

Education

IOSH qualification

Tools

Workday

Job description

## First Line ManagerApply: Bardon: Full time: Posted Today: End Date: November 23, 2026 (13 days left to apply): JR76241**Contract Type:**Regular**About Autoglass and Laddaw**We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.**Making a Difference Together.**As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading. --**First Line Manager** **Location:** Bardon, Leicester**Contract**: Full-time, permanent**Salary:** £35k-£40k + Annual company performance related bonus up to 20% + private medical + 33 days annual leave inclusive of bank holidays + employer pension contribution up to 10%**Shift:** Monday – Friday: 7 am - 3 pm You’ll be working as part of the **Belron Group**, the world's leading vehicle glass repair and replacement business, within **Belron UK Ltd**, which trades as **Autoglass** and **Laddaw**. This role sits within **Laddaw,** our Supply Chain function, experts in sourcing and delivering vehicle glass and associated products internally to Autoglass and external customers. We're passionate about keeping our customers moving. To help us continue delivering outstanding service, we're looking for an experienced and motivated First Line Managerto join one of our Distribution Centre.This is an exciting opportunity for a people-focused leader who thrives in a fast-paced warehouse or logistics environment. As a key member of the Supply Chain leadership team, you'll play a vital role in ensuring our operation runs smoothly, safely and efficiently while developing and inspiring your team to achieve their full potential. **What you'll be doing** No two days are the same. Reporting to the Operations Manager or Regional Manager, you'll take ownership of the day-to-day warehouse operation, ensuring products are available when needed and service standards are consistently achieved.Key responsibilities include:* Leading, coaching and developing a team of up to 15 colleagues.* Creating a positive, inclusive and high-performing culture where people feel supported and valued.* Driving operational performance through key productivity, stock accuracy and service KPIs.* Managing day-to-day warehouse activities to ensure efficient stock flow and product availability.* Championing health, safety and wellbeing, promoting a culture of zero harm.* Supporting recruitment, onboarding and ongoing development of team members.* Conducting regular performance, wellbeing and career development conversations.* Working collaboratively with wider Supply Chain, People, Health & Safety and Operations teams.* Identifying opportunities for continuous improvement and implementing changes that enhance performance and customer service.* Maintaining accurate records, operating procedures and people data through Workday. **What we're looking for** We're looking for someone who can bring energy, leadership and a passion for operational excellence.You'll ideally have:* Previous leadership experience within warehousing, logistics, distribution or supply chain operations.* Strong people management and coaching skills, with a proven ability to motivate and develop others.* Excellent communication and stakeholder management skills.* A proactive, solutions-focused approach with the confidence to make decisions and drive change.* Experience managing operational KPIs and performance targets.* A commitment to maintaining the highest health and safety standards.* A Health and Safety, i.e. IOSH, qualification, or a willingness to work towards one. **Why join us?** At Belron UK, our people are at the heart of everything we do. We offer an environment where your ideas are valued, your development is supported, and your contribution genuinely makes a difference.This role provides an excellent opportunity to build your leadership career, influence operational success and be part of a team committed to delivering exceptional service to customers across the UK. If you're a driven leader who enjoys developing people, improving processes and delivering results, we'd love to hear from you. **Apply today and join our fantastic team.**--**Accessibility:** We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at [e-mail].