Fire & Security Technician

Project Start Recruitment Solutions; Peterborough; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Company vehicle provided

Fuel Card

Company pension scheme

Private healthcare

Job summary

Project Start Recruitment Solutions is seeking a technically skilled Fire & Security Technician to service designated stores across Fire Alarms, CCTV, EAS, Access Control, PA systems and automatic gates, ensuring compliance and minimal disruption to store operations.

You will perform planned preventative maintenance and repairs, respond to helpdesk calls, complete digital reports, and maintain health and safety standards while on-call.

Qualifications

• GCSE or equivalent is required.
• Electrical qualification (NVQ/City & Guilds) desirable.
• Proven Fire Alarm and CCTV experience (IP and analogue).
• Full UK driving licence essential.
• Strong written and verbal communication skills.
• Willingness to work flexible hours and on-call.

Responsibilities

• Represent the company professionally with clients.
• Carry out PPM and reactive repairs within KPIs.
• Respond to Helpdesk calls during working hours and on-call.
• Ensure Fire Alarm systems comply with BS 5839 and report defects.
• Complete documentation and digital reports accurately.
• Maintain safety standards and company procedures.

Skills

Fire & Security,

Electrical competency

Driving licence

Communication skills

Digital reporting

On-call readiness

Education

GCSE or equivalent

Electrical qualification (NVQ/City & Guilds) desirable

Tools

BS5839 familiarity

Job description

COMPANY OVERVIEW

A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions.

COMPANY US

National Coverage with Dedicated Regional SupportOperating across multiple UK regions while maintaining strong local engineering teams.

Specialist Technical Expertise

Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations.

Structured Service Delivery Model

Clear KPIs, response times, and performance metrics supported by digital reporting systems.

Long-Term Client Partnerships

Supporting large, multi-site commercial portfolios with consistent, high-quality service.

JOB PURPOSE

To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations.

JOB DUTIES

• Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets.
• Conduct Fire Alarm PPM visits in accordance with BS5839 standards.
• Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary.
• Respond promptly to service calls from the Helpdesk during working hours and whilst on call.
• Identify non-repairable faults and recommend appropriate corrective actions.
• Order replacement parts in line with company procedures and ensure timely installation upon delivery.
• Complete all documentation and digital reports accurately in line with company standards.
• Liaise with site Duty Managers during each visit to communicate repair updates and operational risks.
• Carry out surveys and technical reports as required by management.
• Ensure all works are completed in line with Health & Safety policies and company procedures.
• Maintain tools and equipment to ensure readiness and compliance at all times.
• Attend relevant training courses and complete mandatory online training modules.
• Comply with all statutory regulations and company Health & Safety requirements.

JOB RESPONSIBILITIES

• Represent the company in a professional and competent manner at all times.
• Build and maintain strong working relationships with client site teams and colleagues.
• Deliver work efficiently and cost-effectively while maintaining high technical standards.
• Ensure compliance with contractual obligations and service level agreements.
• Work collaboratively with internal teams to meet operational targets and service delivery standards.
• Demonstrate flexibility to support operational requirements and on-call rota participation.

SKILLS & EXPERIENCE REQUIRED

• GCSE standard education or equivalent.
• Electrical competency qualification (NVQ or City & Guilds) desirable.
• Proven experience working with Fire Alarm systems and CCTV (IP and analogue).
• Full UK driving licence.
• Ability to work independently with minimal supervision.
• Good written and verbal communication skills.
• Customer-focused approach with a professional manner.
• PC literate and confident using digital reporting systems.
• Ability to distinguish colours as required for electrical/electronic maintenance work.
• Willingness to work flexible hours and participate in on-call duties.

SALARY & BENEFITS

• £39,199 basic salary
• 42.5 hours per week, full-time permanent role
• 33 Days Holiday
• Company vehicle provided + Fuel Card
• Company pension scheme
• Private healthcare
• On-call rota participation (details discussed at interview)
• Ongoing training and development opportunities
• Supportive team environment within a national organisation