Fire & Security Service Engineer

Alarm Communications Limited; London; On-site; GBP 34,000 - 36,000; Full time

Job summary

Alarm Communications Limited is seeking a Fire & Security Service Engineer in London to conduct maintenance on various security systems. The role requires a strong technical background and excellent customer service skills, offering a competitive salary and benefits including overtime and comprehensive training opportunities.

Benefits

Pension

Life Assurance

22 Days Paid Holidays

Paid Candidate Referral Scheme

Free, secure, onsite parking

Development opportunities

Qualifications

• Relevant experience in servicing fire alarm systems.
• Strong technical knowledge of security systems.
• Excellent attention to detail.

Responsibilities

• Conduct routine service and maintenance on fire alarm and security systems.
• Respond to service calls efficiently.
• Work as part of a team on larger projects.

Skills

Problem-solving

Communication

Customer service

Education

Qualifications in fire and security systems

Job description

Fire & Security Service Engineer - London

Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire & Security Service Engineer specifically covering the London Area.

Basic Salary –up to £36,000

Overtime, Travel Time & Call-out

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Alarm Communication's Service Engineers

• Conduct routine service, maintenance, and fault-finding on a range of fire alarm, access control, CCTV, and intruder alarm systems.

• Ensure all works are completed to the highest standards, meeting the requirements of our clients.
• Promptly respond to service calls and resolve any issues in an efficient and professional manner.
• Work as part of a team, collaborating with other engineers and providing support on larger projects.
• Deliver exceptional customer service, maintaining positive relationships with clients.

Who We're Looking For:

• Possess relevant experience in servicing, maintaining, and fault-finding on fire alarm, access control, CCTV, and intruder alarm systems.
• Hold necessary qualifications in fire and security systems or related fields.
• Strong problem-solving skills and ability to work well under pressure.
• Excellent communication skills, both verbal and written.
• Full, Manual UK Drivers License.
• Flexibility to work outside of regular business hours and participate in an on-call rotation.A self-motivated individual with a strong commitment to delivering exceptional service and maintaining high standards.
• Relevant experience in fire and security systems.
• Excellent technical knowledge and understanding of various systems.
• Ability to work independently as well as part of a team.
• Attention to detail and ability to complete work accurately and efficiently.
• Professional and customer-oriented approach.

How we Attract, Reward & Retain Our Employees

At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Basic Salary – £34-36,000 subject to experience
• Overtime, Travel Time & Call-out
• Aviva Pension
• Life Assurance 4x Salary
• 22 Days Paid Holidays plus Bank Holidays
• Birthday Holiday
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Free, secure, onsite parking
• Development and progression opportunities

A Little More About Alarm Communications

We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

• Alarm Communications - acl.uk.com
• Griffin Fire - acl.uk.com
• Clymac - clymac.co.uk/
• FAFS Fire & Security - fafsfireandsecurity.com
• Marlowe Kitchen Fire Suppression - marlowefireandsecurity.com
• Morgan Fire Protection - morganfire.co.uk
• Victory Fire - morganfire.co.uk
• Marlowe Smoke Control - marlowe-aov.co.uk
• Marlowe Fire & Security - marlowefireandsecurity.com
• Hadrian Technology - marlowefireandsecurity.com

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.