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Fire & Security Service Engineer

Marlowe Fire & Security Group Recruitment

London

On-site

GBP 30,000 - 55,000

Full time

4 days ago

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Job summary

Join a leading fire and security company as a Fire & Security Service Engineer. You will maintain fire and security systems across the UK, deliver excellent customer service, and enjoy a competitive salary with benefits. The company offers career progression and a vibrant culture focused on innovation and dedication.

Benefits

Competitive salary

Vehicle allowance

Royal London Pension Scheme

Life Assurance x4 Basic Salary

Paid Holidays plus Bank Holidays

Development & Progression opportunities

Qualifications

Good knowledge of Fire and Security Systems.
Experience with customer contact.
Professional demeanor and exceptional customer service skills.

Responsibilities

Maintain Fire & Security systems in assigned areas.
Respond to service calls for Fire and Security systems.
Plan and conduct site visits based on customer needs.

Skills

Organisational skills

Customer service

Technical background

3 days ago Be among the first 25 applicants

Fire & Security Service Engineer - South London, City Centre

Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK.

Why Marlowe Fire & Security?

As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!

Your Role as a Fire & Security Service Engineer

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.

Maintain Fire & Security Systems in your assigned area
Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
Plan and respond to routine and re-active call visits in your area
Maintain effective communication with customers when planning site visits
Maintain your stock levels with support from the Stores team
Attend training sessions as and when required
Attend Engineering team meetings as and when required
Identify any personal training and development needs to help you provide the best possible customer service

Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC. Salto

Requirements

What We're Seeking

We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position:

For this opportunity, we are specifically looking for candidates who offer:

A technical background in the electrical / electronic industry
Good all-round knowledge of Fire and Security Systems
Experience of front-line customer contact preferred
Excellent organisational skills
A professional and presentable demeanor, always
An ability to deliver exceptional customer service

At Marlowe Fire & Security, you'll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you're ready to elevate your career while making a meaningful difference, we can't wait to hear from you!

Benefits

At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That's why we're dedicated to providing exceptional remuneration packages that not only address the challenges of today's economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.

OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
Royal London Pension Scheme
Life Assurance x4 Basic Salary
Employee Recognition Scheme
Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
Paid Holidays plus Bank Holidays
Additional Day holiday each full year of completed service (up to 25 days)
Additional Birthday Holiday
Mental Health & Well-being scheme
Access to continued training at the Marlowe Academy
Development & Progression opportunities
4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment

A Little More About Marlowe Fire & Security

We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.

We're big enough to deliver results but small enough to genuinely care.

Our Businesses Include:

Marlowe Fire & Security marlowefireandsecurity.com
Alarm Communications acl.uk.com
Clymac clymac.co.uk
FAFS Fire & Security fafsfireandsecurity.com
Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
Morgan Fire Protection morganfire.co.uk
Marlowe Smoke Control marlowe-aov.co.uk

Equal Opportunities

We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.

Right to Work

Unfortunately, we are unable to provide Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Industries
IT Services and IT Consulting

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