Fire & Security Service Engineer

Zoom Recruitment; City Of London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company van

Fuel card

Out-of-hours standby rate

Job summary

Zoom Recruitment is seeking a skilled Security Service Engineer for field-based work across residential and commercial sites in the UK. You will diagnose faults, service intruder alarms, CCTV, fire alarms and access control systems, and handle on-site and remote technical support with travel required.

The role includes an out-of-hours rota, weekend/bank holiday standby, and a competitive total package with an OTE of £58k.

Qualifications

• Proven experience working as a Service Engineer within Fire or Security.
• Strong knowledge of intruder alarms.
• Full UK driving licence.
• Good understanding of CCTV, access control, and fire alarms.
• Strong fault-finding and problem-solving skills.

Responsibilities

• Attend pre-planned and reactive callouts to service security systems.
• Service, maintain and repair intruder alarms, CCTV, fire alarms and access control.
• Respond to emergencies and scheduled visits to customer sites.
• Monitor activations, investigate issues and take appropriate action.
• Recommend system upgrades and provide remote/on-site technical support.
• Keep accurate service records and ensure compliance with standards.

Skills

Fault finding

Security systems knowledge

On-site support

Driving licence

Job description

Security Service Engineer - Field Based - Up to £45k

We are currently recruiting for an experienced Service Engineer to join a leading organisation within the security industry. This is a field-based role, offering variety, autonomy, and the opportunity to work with a wide range of modern security technologies.

The Role:

As a Service Engineer, you will be responsible for attending both pre-planned and reactive callouts, ensuring the effective maintenance and repair of security systems across residential and commercial sites.

• Diagnose and resolve faults across security systems, restoring functionality efficiently.
• Carry out servicing, maintenance, and repairs on intruder alarms, CCTV, fire alarms, and access control systems.
• Respond to emergency callouts and pre-arranged service visits.
• Monitor alarm activations and investigate issues, taking appropriate action.
• Recommend and implement system upgrades and improvements.
• Provide technical support to customers both remotely and on-site.
• Maintain accurate service records and documentation.
• Ensure all work complies with industry standards and company procedures.

Requirements:

• Proven experience working as a Service Engineer within Fire or Security.
• Strong knowledge of intruder alarms.
• Full UK driving licence.
• Good understanding of CCTV, access control, and fire alarms.
• Strong fault-finding and problem-solving skills.

Additional Information as a Security Service Engineer:

• Field-based role with travel to customer sites. (Company van and fuel card included)
• Participation in an out-of-hours call rota - including weekends and bank holidays (Standby rate paid and commission paid on top if you have to visit a client's house)

Salary up to £45k with an OTE of £58k.