Fire & Security Service Engineer

Zoom Recruitment; Greater London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company van

Fuel card

Standby rate for out-of-hours

Commission on visits

Job summary

Zoom Recruitment is seeking a Security Service Engineer for field-based work across residential and commercial sites. You will diagnose faults, service intruder alarms, CCTV, fire alarms, and access control, while maintaining documentation and compliance with industry standards.

Expect travel to customer sites, a company van and fuel card, and involvement in an out-of-hours rota with standby pay and potential commissions for on-site visits.

Qualifications

• Must have proven experience as a Service Engineer in Fire or Security.
• Strong fault-finding and problem-solving skills are essential.
• Full UK driving licence is required.

Responsibilities

• Attend pre-planned and reactive callouts to service and repair security systems across sites.
• Diagnose and resolve faults in intruder alarms, CCTV, fire alarms, and access control.
• Carry out servicing, maintenance and repairs and ensure proper documentation.
• Respond to emergency callouts and planned service visits.
• Monitor alarm activations and investigate issues, taking appropriate action.
• Provide remote and on-site technical support to customers.
• Maintain accurate service records and ensure compliance with standards.

Skills

Fault finding

Security systems knowledge

Driving licence (UK)

Tools

Intruder alarms

CCTV

Access control

Fire alarms

Job description

Security Service Engineer - Field Based - Up to £45k

We are currently recruiting for an experienced Service Engineer to join a leading organisation within the security industry. This is a field-based role, offering variety, autonomy, and the opportunity to work with a wide range of modern security technologies.

The Role:

As a Service Engineer, you will be responsible for attending both pre-planned and reactive callouts, ensuring the effective maintenance and repair of security systems across residential and commercial sites.

• Diagnose and resolve faults across security systems, restoring functionality efficiently.
• Carry out servicing, maintenance, and repairs on intruder alarms, CCTV, fire alarms, and access control systems.
• Respond to emergency callouts and pre-arranged service visits.
• Monitor alarm activations and investigate issues, taking appropriate action.
• Recommend and implement system upgrades and improvements.
• Provide technical support to customers both remotely and on-site.
• Maintain accurate service records and documentation.
• Ensure all work complies with industry standards and company procedures.

Requirements:

• Proven experience working as a Service Engineer within Fire or Security.
• Strong knowledge of intruder alarms.
• Full UK driving licence.
• Good understanding of CCTV, access control, and fire alarms.
• Strong fault-finding and problem-solving skills.

Additional Information as a Security Service Engineer:

• Field-based role with travel to customer sites. (Company van and fuel card included)
• Participation in an out-of-hours call rota - including weekends and bank holidays (Standby rate paid and commission paid on top if you have to visit a client's house)

Salary up to £45k with an OTE of £58k.