Fire & Security Project Co-Ordinator - St Albans

Cento; St Albans; On-site; GBP 24,000 - 36,000; Full time

Job summary

Cento is seeking a proactive Project Coordinator to drive installation projects from planning through completion. You will coordinate resources, equipment, schedules and project administration, acting as a central contact to ensure a seamless customer experience.

With a strong background in internal project management and scheduling, you will manage competing priorities, work independently, and liaise with customers, technicians and subcontractors to deliver on time and within budget.

Qualifications

• Previous experience in internal project management or coordination.
• Proven experience with resource allocation, scheduling and planning.
• Excellent organisational and time-management skills.
• Strong customer service and written/verbal communication.
• Attention to detail and structured, logical approach.
• Ability to work independently and take initiative.
• Good knowledge of MS Office, especially Outlook, Word and Excel.
• Comfort with learning new software quickly.
• Excellent geographic knowledge to support scheduling.
• Good spoken and written English.
• High levels of professionalism, accuracy and integrity.

Responsibilities

• Coordinate installation projects from planning to completion.
• Plan and allocate technicians, subcontractors, equipment and resources.
• Build and maintain relationships with subcontractors; obtain quotations.
• Schedule works and monitor teams to meet timelines and budgets.
• Act as main contact for customers; manage bookings and queries.
• Coordinate with Supply Chain for timely equipment/materials.
• Prepare RAMS prior to works.
• Complete O&M manuals and project documentation.
• Support Installation Manager with invoicing and cost forecasting.
• Maintain accurate project records and administration.
• Work with Sales Account Managers and Installation Team to deliver projects.
• Manage incoming communications and field reports; address issues.

Skills

Internal PM

Resource allocation

Scheduling

Organisational skills

Customer service

Communication

Attention to detail

Independent worker

MS Office Suite

English proficiency

Tools

Outlook

Word

Excel

Job description

Project Coordinator

Role Overview

As a Project Coordinator, you will play a key role in the successful delivery of installation projects from initial planning through to completion. Working closely with customers, technicians, subcontractors, suppliers and internal teams, you will coordinate resources, equipment, schedules and project administration to ensure projects are delivered safely, efficiently, on time and within agreed financial and operational targets. You will act as a central point of contact throughout the project lifecycle, building strong relationships, providing clear updates and ensuring a seamless customer experience. We are looking for a proactive, organised and customer-focused individual with experience in internal project management, resource allocation and project planning. You will be confident managing competing priorities in a fast-paced environment, working independently and using your initiative while maintaining accuracy and integrity.

Key Responsibilities

• Coordinate installation projects from planning through to completion, ensuring projects remain on schedule and within agreed targets.
• Plan and allocate technicians, subcontractors, equipment and other resources effectively.
• Build and maintain strong relationships with subcontractors, obtaining quotations and coordinating works.
• Schedule works and monitor technicians and subcontractors to ensure projects meet specifications, timelines and financial targets.
• Act as a key point of contact for customers, managing bookings, updates and queries throughout the project.
• Liaise with the Supply Chain team to ensure equipment and materials are organised and available on time and within budget.
• Prepare project RAMS (Risk Assessments and Method Statements) prior to works commencing.
• Complete O&M Manuals and other project documentation following completion.
• Support the Installation Manager with invoicing, financial forecasting and monitoring project costs.
• Maintain accurate project records and complete all required project administration.
• Work closely with Sales Account Managers and the wider Installation Team to support the successful delivery of projects.
• Manage incoming customer and internal communications, including emails and telephone calls.
• Administer job reports and paperwork received from field technicians.Proactively identify and address issues that may impact project delivery.

Essential Experience & Skills

• Previous experience in internal project management, project coordination or a similar role.
• Proven experience of resource allocation, scheduling and project planning.
• Excellent organisational and time-management skills, with the ability to manage multiple projects and competing priorities.
• Strong customer service and communication skills, both verbal and written.
• Excellent attention to detail and a logical, structured approach to work.
• Ability to work independently, take ownership and use initiative.
• Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel.
• Confidence using internal systems, with the ability to learn new software and processes quickly.
• Excellent geographical knowledge to support effective scheduling.
• Good spoken and written English.
• High levels of professionalism, accuracy and integrity.

Desirable

• Experience within the Fire & Security industry or a related technical installation environment.
• Experience coordinating technicians, subcontractors and field-based teams.
• Experience with project financial administration, invoicing or forecasting.

Personal Attributes

We are looking for someone who is organised, proactive, reliable and commercially aware, with a strong customer focus and the ability to keep projects moving in a busy environment.

You will be a committed team player who takes pride in delivering high-quality work and contributing to the continued growth of a sustainable, dynamic business.