Fire & Security Minor Works Engineer

Daniel Owen; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading Fire & Security group in the UK seeks an experienced Fire & Security Minor Works Engineer to work across London. The role involves managing small projects from inception to completion while maintaining high customer service standards. Candidates should have a strong technical background and a passion for personal development with plenty of training opportunities offered.

Benefits

Company Van with fully fitted vaults

Access to training including Academy and external courses

Royal London Pension Scheme

Life Assurance (x4 basic salary)

Employee Recognition Scheme

Referral bonuses (up to £1,000 per successful referral)

Paid holidays plus bank holidays

Additional holiday days based on service (up to 25 days)

Mental Health & Well-being scheme

Opportunities for development and progression

Qualifications

• Experience in front-line customer contact preferred.
• Knowledge of industry standards and commissioning.
• Full UK Driving Licence required.

Responsibilities

• Work closely with the Minor Works / Installations Team.
• Support Service Engineers and plan routine call-outs.
• Communicate effectively with customers.

Skills

Knowledge of Fire and Security Systems

Customer Service

Electrical/Electronic Background

Self-motivated and Organized

Ability to Work Independently

Education

Minimum 2 years experience in a similar role

Job description

Fire & Security Minor Works Engineer, London

Daniel Owen is currently working with one of the nationwide leading Fire & Security groups in the UK. A specialist business within our client's group is looking to grow their team with an experienced Fire & Security Minor Works Engineer to work across London, assisting with fire and security engineering works.

Our Minor Works Engineers

The position involves working closely with the Minor Works / Installations Team on small projects from inception to completion, including CCTV, Access Control, Intruder, and Fire Alarm Systems. The successful engineer will contribute to the team, delivering world-class customer service and being rewarded for it.

• Liaise with the Lead Engineer on troublesome sites, including critical issues.
• Work with subcontractors and on-site clients.
• Maintain Fire & Security Systems as required in your region.
• Communicate effectively with customers and schedulers for site visits.
• Utilize customer portals as directed by your Lead Engineer.
• Support Service Engineers on jobs and work occasionally outside your designated postcode.
• Plan and respond to routine and reactive call-outs.
• Maintain stock levels with support from the Stores team.
• Attend training sessions and team meetings as required.
• Identify personal training needs to improve customer service.

Our Systems

• Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
• Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
• CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
• Access Control: Paxton, PAC, Salto

Candidate Requirements

• Good knowledge of Fire and Security Systems.
• Minimum 2 years experience in a similar role.
• Technical background in electrical/electronic industry.
• Experience with front-line customer contact preferred.
• Knowledge of industry standards and ability to commission multi-disciplined systems.
• Self-motivated, organized, and able to work independently.
• Professional, well-presented, and computer literate.
• Full UK Driving Licence.

Benefits

• Company Van with fully fitted vaults.
• Access to training including our Academy and external courses.
• Six training days per year.
• Royal London Pension Scheme.
• Life Assurance (x4 basic salary).
• Employee Recognition Scheme.
• Referral bonuses (up to £1,000 per successful referral).
• Paid holidays plus bank holidays.
• Additional holiday days based on service (up to 25 days).
• Mental Health & Well-being scheme.
• Opportunities for development and progression.
• Four-day induction upon start.

Our client promotes from within; candidates are encouraged to learn, grow, and develop their careers. Applicants must have the right to work in the UK, or support to extend their current status.