Fire & Security Minor Works Engineer

Marlowe Smoke Control Limited; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Fire & Security industry is seeking an experienced Fire & Security Minor Works Engineer. The role involves managing small projects, maintaining systems, and ensuring excellent customer service. Candidates should have a positive attitude, strong communication skills, and relevant experience in the field. Employee benefits include a company van, training opportunities, and a supportive work environment that promotes career development.

Benefits

Company van with fully fitted vaults

Access to our Academy and external training

Six training days annually

Royal London Pension Scheme

Life Assurance (4x salary)

Employee Recognition Scheme

Referral bonuses (up to £1,000 per successful referral)

Paid holidays plus Bank Holidays

Additional holiday for each year of service (up to 25 days)

Mental Health & Well-being support

Qualifications

• Minimum 2 years’ experience in Fire & Security installation roles.
• Good knowledge of Fire and Security Systems.

Responsibilities

• Collaborate with the Minor Works Team on small projects.
• Maintain Fire & Security Systems within your region.
• Communicate effectively with customers and schedulers.

Skills

Communication

Customer Service

Organization

Job description

Fire & Security Minor Works Engineer - Anglia Area

Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, is looking to expand its team with an experienced Fire & Security Minor Works Engineer.

Our Minor Works Engineers

This role involves collaborating with the Minor Works / Installations Team on small projects from start to finish, including CCTV, Access Control, Intruder, and Fire Alarm Systems. The successful candidate will contribute to the team, delivering excellent customer service and being rewarded for their efforts.

• Liaise with the Lead Engineer on challenging sites, including critical issues.
• Work closely with subcontractors and onsite clients.
• Maintain Fire & Security Systems within your region as needed.
• Communicate effectively with customers and schedulers for site visits.
• Use customer portals as directed by your Lead Engineer, adhering to customer requirements.
• Support Service Engineers on specific jobs and occasionally work outside your designated postcode.
• Plan and respond to routine and reactive site visits.
• Manage your stock levels with support from the Stores team.
• Attend training sessions as required.
• Participate in Engineering team meetings.
• Identify personal training and development needs to enhance customer service.

Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC, Salto

Who We’re Looking For

We seek candidates with a positive attitude, excellent communication skills, professional appearance, and the ability to work independently and in a team. Specific requirements include:

• Good knowledge of Fire and Security Systems.
• Minimum 2 years’ experience in Fire & Security installation roles.
• Technical background in electrical/electronic industries.
• Experience with front-line customer contact preferred.
• Knowledge of current industry standards and ability to commission multi-disciplined systems.
• Self-motivated, organized, and able to work independently.
• Highly organized, professional, and computer literate.
• Full UK Driving Licence.

Employee Benefits

We offer competitive packages, benefits, and incentives, including:

• Company van with fully fitted vaults
• Access to our Academy and external training
• Six training days annually
• Royal London Pension Scheme
• Life Assurance (4x salary)
• Employee Recognition Scheme
• Referral bonuses (up to £1,000 per successful referral)
• Paid holidays plus Bank Holidays
• Additional holiday for each year of service (up to 25 days)
• Mental Health & Well-being support
• Opportunities for development and progression
• Four-day induction with comprehensive company introduction, training, and equipment allocation

Our business promotes internal advancement; we encourage learning, growth, and career development aligned with your ambitions. We pride ourselves on being an employer of choice in the Fire & Security industry.

Equal Opportunities

We are committed to creating a diverse and inclusive environment, supporting equal opportunities, and accommodating reasonable adjustments during recruitment.

Right to Work

Marlowe Fire & Security Group does not offer sponsorship for the Right to Work in the UK. Applicants must have the legal right to work in the UK without sponsorship.