Fire & Security Field Engineer (CCTV & Fire Alarms)

City Facilities Management; East Midlands; On-site; GBP 26,000 - 38,000; Full time

Job summary

City Facilities Management is seeking a technical specialist for designated stores to provide first-call response to Fire, CCTV, EAS, Access Control, PA and Automatic Pedestrian Gates. You will perform maintenance, repairs, and first fixes to meet KPI targets while ensuring compliance with contractual duties.

Responsibilities include completing planned and reactive works, timely PPMs, coordinating with Helpdesk and Duty Manager, ordering parts, and maintaining accurate paperwork.

Qualifications

• Electrical Competency Qualification (NVQ/City & Guilds) is required.
• Experience with CCTV IP/analogue systems is essential.
• Knowledge of Fire alarm systems is required.
• PC literacy is needed to complete paperwork and reports.

Responsibilities

• Respond to first call for Fire, CCTV, EAS, Access Control, PA and gates, meeting KPI targets.
• Undertake maintenance and repairs with first fix and closure per customer KPI.
• Complete planned and reactive works for CCTV to contractual standards.
• Call desk responses during normal hours and on-call periods as required.
• Order parts as needed, track delivery, and chase overdue items within 5 days.
• Complete all paperwork to measure service performance and undertake surveys.
• Update Duty Manager on store visits about issues affecting operations.
• Ensure tools and equipment are always available and serviceable.
• Carry out Fire PPM visits to BS5839 and report defects.
• Ensure Fire alarm systems comply with BS 5839 and report any issues.
• Be aware of applicable regulations and codes of practice.
• Notify helpdesk of procedural tasks on cessation of works.
• Carry out surveys and complete reports as requested by supervisor/tech specialist.

Skills

CCTV IP/analogue systems

Fire alarm systems

PC literate

Education

Electrical Competency Qualification (NVQ/City & Guilds)

Job description

City Facilities Management is seeking a technical specialist for designated stores to provide first-call response to Fire, CCTV, EAS, Access Control, PA and Automatic Pedestrian Gates. You will perform maintenance, repairs, and first fixes to meet KPI targets while ensuring compliance with contractual duties.

Responsibilities include completing planned and reactive works, timely PPMs, coordinating with Helpdesk and Duty Manager, ordering parts, and maintaining accurate paperwork.