Fire & Security Engineer

Securitas Technology UK; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

Securitas Technology UK is seeking a Fire & Security Engineer based in Reading, England. This role involves maintaining fire and security systems, ensuring excellent customer service, and working closely with the Area Supervisor. Candidates should have at least 3 years of experience, strong problem-solving skills, and the ability to work independently. The position includes responsibilities for service calls, maintenance work, and participation in a callout rota, providing opportunities for additional earnings. A full UK driving license is required.

Qualifications

• At least 3 years’ experience in the security systems industry.
• Proven field service/technical experience.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Deliver excellent customer service and manage service calls.
• Attend and resolve daily service calls plus maintenance work.
• Join the callout rota and work flexibly when needed.

Skills

Problem-solving skills

Customer service

Communication skills

Time management

Planning skills

Tools

PDA management software

Texecom

Galaxy

Lenel

CCTV systems

Job description

We’re Hiring: Fire & Security Engineer!

At Securitas Technology, we’re searching for a proactive Fire & Security Engineer to maintain and service fire & security systems. Your autonomy will include taking ownership of issues, resolving them effectively, and preventing future challenges. This role offers a chance to develop skills and progress your career in a supportive, forward‑thinking team.

Responsibilities

• Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre.
• Use PDA management software to manage service calls and maintenance visits.
• Attend and resolve daily service calls plus scheduled maintenance work.
• Take responsibility for your vehicle and stock, ensuring they’re properly maintained.
• Bring a proactive, positive “can‑do” approach to every job.
• Join the callout rota, with opportunities for additional earning potential.
• Work flexibly when needed to meet client demand.
• Be based within ~30 minutes of your working area for responsive service.

Qualifications

• At least 3 years’ experience in the security systems industry.
• Proven field service/technical experience.
• Solid understanding of industry standards.
• Strong problem‑solving skills and ability to work independently.
• Excellent customer service track record.
• Good communication, time management, and planning skills.
• Clean full UK driving licence.
• Full right to work in the UK, with a 5‑year checkable history.

Eligibility & Clearance

• Must be eligible to obtain Security Clearance (SC).

Technical Knowledge

• Intruder systems such as Texecom, Galaxy, Pacom & GE ranges.
• Access Control (PC‑based & standalone): Lenel, CEM, C‑Cure, PAC & Paxton.
• CCTV systems across analogue and IP platforms.
• Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
• Strong IP networking skills and understanding of basic electrical principles.

Experience & Skills

• Ability to spot and refer potential sales opportunities (commission available).
• Ability to work independently and spot potential sales opportunities.