Fire & Security Contracts Manager

4Way Recruitment Ltd; Camberley; Hybrid; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Job summary

4Way Recruitment Ltd is seeking a Contracts Manager to lead a portfolio of commercial Fire & Security service contracts in London and surrounding counties. You will manage client relationships, oversee engineering teams, and ensure delivery to agreed service levels and KPIs.

You will drive commercial performance, identify upgrade opportunities, review RAMS and technical documentation, and mentor engineers and apprentices, with hybrid working and ample progression opportunities.

Qualifications

• Strong technical knowledge in Fire & Security systems.
• Previous contracts manager or senior engineering management experience.
• Experience managing service contracts in large commercial environments.
• Knowledge of IP-based Fire & Security networks.
• Full UK driving licence.

Responsibilities

• Manage a portfolio of key commercial Fire & Security service contracts.
• Be main client contact; build long-term relationships.
• Ensure contracts meet service levels, KPIs, and standards.
• Identify opportunities for additional works and upgrades.
• Prepare quotations for remedial works and small projects.
• Coordinate with engineers and internal teams.
• Oversee small works and larger projects.
• Monitor commercial performance including forecasting and invoicing.
• Ensure SHEQ requirements across areas.
• Review RAMS and technical documents.
• Lead and develop Engineers and Apprentices.
• Support performance management and career development.
• Collaborate with senior management to grow business.

Skills

Fire & Security industry

Contract management

Client relationships

Leadership

Engineering management

Project management

Commercial awareness

Documentation accuracy

Team development

Driving licence

Job description

Contracts Manager – Fire & Security | £55k–£65k | Hybrid Working

Location of works: London & Surrounding Counties

Salary Bracket: £55,000 – £65,000 DOE

On target earnings (OTE): Competitive + Benefits

Industry: Fire & Security | Commercial Service Contracts | Key Accounts

This is a varied senior position combining client relationship management, technical oversight, operational leadership, commercial responsibility, and team development.

About Our Customer

4way Recruitment has partnered directly with an accredited provider to secure a permanent Contracts Manager for their team.

Our customer is a well-established Fire & Security provider experiencing continued growth across its commercial customer base. They are looking for an experienced Contracts Manager to take ownership of key accounts, lead an engineering team, and ensure the successful delivery of complex Fire & Security service contracts.

Salary and Benefits - Contracts Manager

• £55,000 – £65,000 basic salary DOE
• Hybrid working with flexibility for home working
• Client visits across London and surrounding counties
• Excellent company benefits
• Long-term career progression opportunities
• Ongoing training and professional development
• Leadership and management development opportunities
• Supportive and professional working environment

Key Responsibilities – Contracts Manager

• Manage a portfolio of key commercial Fire & Security service contracts.
• Act as the main point of contact for clients, developing strong and long-term working relationships.
• Ensure contracts are delivered to agreed service levels, KPIs, technical standards, and customer expectations.
• Identify opportunities for additional works, remedial projects, upgrades, and system improvements.
• Prepare and review quotations for remedial works, small projects, and system upgrades.
• Coordinate with Engineers, Service Coordinators, Installation Managers, Project Managers, and other internal teams.
• Oversee small works and remedial projects from quotation through to completion.
• Work alongside Project and Division Managers on larger installation and upgrade projects.
• Monitor commercial performance, including forecasting, work in progress, invoicing, and financial reporting.
• Ensure SHEQ requirements are maintained across all areas of responsibility.
• Review and approve RAMS, technical documentation, and audit requirements.
• Lead, manage, and develop Engineers, Senior Engineers, and Apprentices.
• Support performance management, mentoring, training, and career development within the engineering team.
• Work with senior management to identify opportunities for business growth and improve customer service.

Skills and experience – Contracts Manager:

• Strong technical knowledge and experience within the Fire & Security industry.
• Previous experience as a Contracts Manager, Service Manager, Engineering Manager, Project Manager, or similar senior position.
• Engineering background or strong technical experience within Fire & Security.
• Experience managing service contracts within large commercial environments.
• Knowledge of complex, networked, and IP-based Fire & Security systems.
• Proven experience managing Engineers, subcontractors, clients, and multiple stakeholders.
• Strong commercial awareness with an understanding of financial and operational performance.
• Excellent organisational skills and attention to detail.
• Strong communication and client relationship management skills.
• Proven leadership and people management experience.
• Ability to work effectively within a collaborative and team-focused environment.
• Full UK driving licence.

Why Join this Company?

Market Position: Join an established and growing Fire & Security provider working across high-profile commercial environments with a strong focus on service quality and customer relationships.

Work Culture: A professional and supportive environment where you will have genuine responsibility, the opportunity to lead and develop an engineering team, and scope to progress your career within the business.

If you're an experienced Contracts Manager based in or near London, this is your chance to join a respected company offering real work-life balance, strong earning potential, and professional development.

Keywords to support your application: Contracts Manager, Fire & Security Contracts Manager, Fire and Security, Fire Alarm, Security Systems, Service Contracts, Key Accounts, Account Management, Commercial Systems, Engineering Manager, Service Manager, Project Manager, Operations Manager, Technical Manager, Fire & Security Manager, London, Contracts Management, Fire Alarm Systems, Access Control, CCTV, Intruder.