Fire & Security Contracts Administrator — Hybrid Role

Fixatex Ltd; Hertford; Ibrido; GBP 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private healthcare contribution

25 days annual leave plus bank hours

Supportive sick pay & wellbeing policy

Ongoing training in our trainingcentre

Clear career progression opportunities

Team-focused culture

Flexible working environment

Regular team events and celebrations

£1,000 employee referral scheme

Descrizione del lavoro

Fixatex Ltd is a family-run electrical services provider. We are seeking a Fire & Security Contracts Administrator to support delivery of Fire Safety and Security Systems contracts, coordinating servicing, certification and reporting with engineers, subcontractors, residents and clients.

The role is full-time with hybrid work (2 days at home) after probation, Monday to Friday 08:00-17:00, offering training and career progression within a quality-driven, customer-focused environment.

Competenze

• Previous Contract Administration experience.
• Strong organisational and communication skills.
• Microsoft 365 proficiency with intermediate Excel skills.
• Experience supporting electrical of fire contracts.
• Experience working within social housing or housing association environments.

Mansioni

• Support the day-to-day running of the Fire & Security contract.
• Coordinate planned servicing, repairs, remedial works and safety checks, ensuring deadlines are met.
• Schedule engineers, subcontractors and resident appointments, managing access issues and communications.
• Track jobs from instruction to completion, following up on delays and outstanding work.
• Collect, check and upload service records, certificates and compliance documents on time.
• Maintain accurate contract records and ensure compliance with legal requirements and client procedures, including electrical safety, building safety and Awaab's Law.
• Track Fire Risk Assessment (FRA) actions and ensure required remedial works are completed.
• Monitor performance targets, job progress and outstanding work, escalating issues to management.
• Support complaints, customer enquiries and service requests through to resolution.
• Assist with monthly reports, subcontractor monitoring and contract performance reviews.
• Support quotations, payment applications, additional work requests and commercial records.
• Assist with audits and identify opportunities to improve processes and efficiency.
• Undertake any other reasonable duties requested by management to support the contract.

Conoscenze

Contract Administration

Organisational skills

Communication skills

Microsoft 365

Excel

Fire contracts experience

Social housing experience

Strumenti

Microsoft 365

Excel

Descrizione del lavoro

Fixatex Ltd is a family-run electrical services provider. We are seeking a Fire & Security Contracts Administrator to support delivery of Fire Safety and Security Systems contracts, coordinating servicing, certification and reporting with engineers, subcontractors, residents and clients.

The role is full-time with hybrid work (2 days at home) after probation, Monday to Friday 08:00-17:00, offering training and career progression within a quality-driven, customer-focused environment.