Fire and Security Installation Engineer

Universal Fire & Security; Plymouth; On-site; GBP 30,300 - 38,000; Full time

Benefits offered by this job

Company van

Private health insurance

Life insurance

Employee assistance programme

Free onsite parking

Travel allowance

Overtime rates

Job summary

Universal Fire & Security is seeking an installation and servicing technician to fit and maintain fire, security, CCTV, access control systems and related equipment across the South West. You will diagnose faults, advise customers, and collaborate with the office and supervisors to ensure smooth site operations.

With a strong emphasis on safety, quality workmanship, and customer satisfaction, you will participate in training and development, perform regular vehicle checks, and contribute to

Qualifications

• BAFE SP101/SP104 and BAFE SP203‑1 certifications.
• City & Guilds Fire & Security qualifications.
• Tetra Ladder Training and PASMA/IPAF where required.
• CSCS card and DBS clearance.

Responsibilities

• Install a wide range of systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Fire Extinguishers, Emergency Lighting, Nurse Call, Automatic Gates & Barriers, Disabled Refuge Systems, and Fire & Safety Signage.
• Diagnose and repair faults across all systems with confidence and professionalism.
• Keep clients informed throughout each job, ensuring they feel supported and reassured.
• Provide clear explanations of work completed — no jargon, no confusion.
• Identify opportunities for system upgrades or additions and prepare quotations.
• Work closely with the office team to coordinate daily activities.
• Maintain open communication with your Engineer Supervisor.
• Attend engineer meetings and deliver Toolbox Talks when required.
• Maintain a clean, organised, and fully stocked company vehicle.
• Complete weekly van checks and submit timesheets on time.
• Keep work areas tidy and safe at all times.
• Wear all required PPE, including Tetra equipment.
• Take ownership of your training and development — we’ll support you every step of the way.
• Work safely and responsibly, protecting yourself, your colleagues, and the public.
• Close down jobs promptly and accurately after each call.
• Participate in the out‑of‑hours callout rota when required.

Skills

Communication skills

Time management

Attention to detail

Technical capability

Customer facing

Education

BAFE SP101/ST104

BAFE SP203‑1

City & Guilds Fire & Security

Tetra Ladder Training

PASMA/IPAF

CSCS Card

Fieldmotion Mobile Engineering Platform

DBS clearance & BS7858

Full UK Driving Licence

SSAIB requirements awareness

BSEN 7010 knowledge

Tools

Fieldmotion

Job description

About Universal Fire & Security

Universal Fire & Security is one of the South West’s leading life safety and security specialists, trusted by organisations across Devon and Cornwall. We’re proud to be part of the Ranger Fire & Security Group, one of the UK’s fastest‑growing fire and security networks. That means you get the best of both worlds: the supportive feel of a local business with the resources, stability, and career opportunities of a national group.

Why This Role Is a Fantastic Opportunity

You won’t just be completing jobs — you’ll be building relationships, developing your skills, and playing a key role in a company that genuinely invests in its people. You’ll work with a wide range of systems, enjoy real autonomy, and be part of a friendly, professional team that takes pride in doing things properly. This is a role where you can grow, innovate, and make a real impact.

What You’ll Be Doing

Installation & Servicing

• Install a wide range of systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Fire Extinguishers, Emergency Lighting, Nurse Call, Automatic Gates & Barriers, Disabled Refuge Systems, and Fire & Safety Signage.
• Diagnose and repair faults across all systems with confidence and professionalism.

Customer Excellence

• Keep clients informed throughout each job, ensuring they feel supported and reassured.
• Provide clear explanations of work completed — no jargon, no confusion.
• Identify opportunities for system upgrades or additions and prepare quotations.

Teamwork & Communication

• Work closely with the office team to coordinate daily activities.
• Maintain open communication with your Engineer Supervisor.
• Attend engineer meetings and deliver Toolbox Talks when required.

Professional Standards

• Maintain a clean, organised, and fully stocked company vehicle.
• Complete weekly van checks and submit timesheets on time.
• Keep work areas tidy and safe at all times.
• Wear all required PPE, including Tetra equipment.

Development & Responsibility

• Take ownership of your training and development — we’ll support you every step of the way.
• Work safely and responsibly, protecting yourself, your colleagues, and the public.
• Close down jobs promptly and accurately after each call.
• Participate in the out‑of‑hours callout rota when required.

What You’ll Bring

Qualifications & Training (Essential)

• BAFE SP101/ST104
• BAFE SP203‑1
• City & Guilds Fire & Security
• Tetra Ladder Training
• PASMA/IPAF (as required)
• CSCS Card
• Fieldmotion Mobile Engineering Platform experience
• DBS (CRB) clearance & BS7858 Security Clearance
• Full UK Driving Licence
• Awareness of SSAIB requirements
• BSEN 7010 knowledge

Skills & Experience

• Excellent communication skills — written, verbal, and customer‑facing.
• Strong time management with the ability to prioritise and multitask.
• High attention to detail and deadlines.
• Confident technical capability and willingness to learn new systems.
• Understanding of both B2B and B2C environments.

Personal Qualities

• Confident decision‑maker with strong interpersonal skills.
• Creative, adaptable, and aligned with our company values.
• Self‑motivated and able to work independently or as part of a team.

What You’ll Get in Return

• Competitive salary £30,300–£38,000 depending on skills and experience. (overtime available).
• Company van (air‑conditioned), smartphone, and specialist tools.
• Travel allowance and enhanced overtime rates.
• Free, secure onsite parking.
• Private health insurance.
• Life insurance.
• Employee Assistance Programme supporting your wellbeing, security, and peace of mind.
• Clear development and progression opportunities within a fast‑growing national group.
• A supportive team that genuinely values your contribution.

As an equal opportunities’ employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.