Fire Alarm Service Engineer

QUINTESSENTIAL BRANDS UK GROUP LTD; Carlisle; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company vehicle

Benefits & holidays

Job summary

QUINTESSENTIAL BRANDS UK GROUP LTD is seeking an experienced Fire Alarm Service Engineer in Carlisle. The role covers servicing, maintenance, fault finding and reactive call-outs to fire and life safety systems, ensuring compliance with standards and delivering excellent customer service.

Responsibilities include planned maintenance, fault diagnosis on alarms and emergency lighting, and providing on-site advice.

Qualifications

• Proven experience in servicing and fault finding on fire alarm systems.
• Experience attending and resolving reactive service calls.
• Knowledge of servicing and fault diagnosis on door access control systems is a plus.
• Experience servicing and maintaining emergency lighting systems.
• Strong fault-finding and problem-solving skills.
• Full UK driving licence.
• Good communication skills and a customer-focused approach.
• Ability to work independently and manage workloads effectively.

Responsibilities

• Carry out planned preventative maintenance and servicing of fire alarm systems.
• Respond to reactive call-outs, diagnose faults, and complete repairs efficiently.
• Service and maintain door access control systems.
• Carry out servicing and fault finding on emergency lighting systems.
• Ensure all work is conducted according to current regulations and company procedures.
• Produce accurate service reports and maintain records of completed works.
• Provide professional on-site support and advice to customers.

Skills

Fire alarm servicing

Reactive service calls

Door access control

Emergency lighting

Fault-finding

Driving licence

Communication skills

Independent worker

Job description

• Location Region 3,Carlisle, CA1 1QZ,United Kingdom
• Job Category JR083

Description

From 35k negotiable DOE | Company Vehicle Provided | Permanent Position | Company Benefits & Holidays | Full-Time

We are seeking an experienced and motivatedFire Alarm Service Engineer to join our team. The successful candidate will be responsible for the servicing, maintenance, fault finding, and reactive call-outs of fire and life safety systems, ensuring compliance with relevant standards and delivering excellent customer service.

Key Responsibilities

• Carry out planned preventative maintenance and servicing of fire alarm systems.
• Respond to reactive call-outs, diagnose faults, and complete repairs efficiently.
• Service and maintain door access control systems.
• Carry out servicing and fault finding on emergency lighting systems.
• Ensure all work is completed in accordance with current industry regulations and company procedures.
• Produce accurate service reports and maintain records of completed works.
• Provide professional support and advice to customers on-site.
• Liaise with colleagues and customers to ensure timely completion of service activities.
• Maintain high standards of health and safety at all times.

What we are looking for

• Proven experience in servicing and fault finding on fire alarm systems.
• Experience attending and resolving reactive service calls.
• Ideally, knowledge and experience of servicing and fault diagnosis on door access control systems.
• Experience servicing and maintaining emergency lighting systems.
• Strong fault-finding and problem-solving skills.
• Full UK driving licence.
• Good communication skills and a customer-focused approach.
• Ability to work independently and manage workloads effectively.