Fire Alarm Engineer

Mitie Group plc.; Greater London; On-site; GBP 36,000 - 52,000; Full time

Job summary

Mitie Group plc is seeking an experienced Fire Alarm Engineer to service, maintain, commission, and install fire alarm and emergency lighting systems across a variety of sites in the UK. The role involves fault-finding, interpreting drawings, and delivering high-quality customer service.

The ideal candidate will have strong electrical knowledge, be willing to travel, and hold relevant competency certificates.

Qualifications

• Proven experience servicing, maintaining, commissioning, and installing fire alarm systems.
• Good fault-finding and diagnostic skills.
• Ability to read and interpret technical drawings and system documentation.
• Excellent communication and customer service skills.

Responsibilities

• Service, maintain, commission, and repair fire alarm and emergency lighting systems across multiple customer sites.
• Carry out fire alarm installations to a high professional standard.
• Commission fire alarm systems, primarily open protocol systems including Advanced, Kentec, and C-TEC.
• Plan and undertake both scheduled maintenance visits and reactive call-outs within your designated area.
• Interpret technical drawings, wiring schematics, and system documentation.
• Diagnose and resolve system faults efficiently and effectively.
• Lead and deliver small to medium-sized installation projects, providing technical guidance and support to installation teams where required.
• Complete all required documentation accurately and in a timely manner.
• Maintain a thorough understanding of relevant industry standards and regulations, including: BS 7671:2018, BS 5839-1, BS 5839-6.
• Provide exceptional customer service and maintain professional relationships with clients.
• Support colleagues with technical expertise and contribute to the ongoing training and development of the wider engineering team.
• Travel throughout the UK when required to support customer and business needs.
• Ensure all work is completed in accordance with company procedures and industry best practice.

Skills

Fault finding

Electrical principles

Technical reading

Customer service

Driving licence

Willingness to travel

Education

FIA Units 1–5

18th Edition

Certificates of competency

Tools

Advanced

Kentec

C-TEC

Job description

Fire Alarm Engineer

About the Role

We are seeking an experienced and motivated Fire Alarm Engineer to join our growing team. This is a varied role involving the servicing, maintenance, commissioning, and installation of fire alarm and emergency lighting systems across a diverse customer base.

The successful candidate will have strong technical knowledge, excellent fault-finding abilities, and a commitment to delivering outstanding customer service. While this is currently a national role requiring occasional travel throughout the UK, our longer-term goal is to regionalise coverage where possible.

Key Responsibilities

Your duties will include, but are not limited to:

• Service, maintain, commission, and repair fire alarm and emergency lighting systems across multiple customer sites.
• Carry out fire alarm installations to a high professional standard.
• Commission fire alarm systems, primarily open protocol systems including Advanced, Kentec, and C-TEC.
• Plan and undertake both scheduled maintenance visits and reactive call-outs within your designated area.
• Interpret technical drawings, wiring schematics, and system documentation.
• Diagnose and resolve system faults efficiently and effectively.
• Lead and deliver small to medium-sized installation projects, providing technical guidance and support to installation teams where required.
• Complete all required documentation accurately and in a timely manner.
• Maintain a thorough understanding of relevant industry standards and regulations, including:
  • BS 7671:2018
  • BS 5839-1
  • BS 5839-6
• Provide exceptional customer service and maintain professional relationships with clients.
• Support colleagues with technical expertise and contribute to the ongoing training and development of the wider engineering team.
• Work safely and effectively in a role that may involve physical demands.
• Travel throughout the UK when required to support customer and business needs.
• Ensure all work is completed in accordance with company procedures and industry best practice.

Essential Requirements

• Proven experience servicing, maintaining, commissioning, and installing fire alarm systems.
• Strong fault-finding and diagnostic skills.
• Good understanding of electrical principles and wiring systems.
• Ability to read and interpret technical drawings and system documentation.
• Excellent communication and customer service skills.
• Full, clean UK driving licence.
• Relevant certificates of competency.
• Willingness to travel and occasionally work away from home when required.

Desirable Qualifications

• FIA Units 1–5 or equivalent industry-recognised qualifications.
• 18th Edition Wiring Regulations qualification.
• Previous electrical experience or qualifications.