Fire Alarm Engineer

Mitie Group plc.; Great Chesterford; On-site; GBP 36,000 - 48,000; Full time

Job summary

Mitie Group plc. is seeking an experienced Fire Alarm Engineer in the United Kingdom. The role covers servicing, maintenance, commissioning and installation of fire alarm and emergency lighting systems for a diverse customer base.

You will travel across the UK and support a growing team with technical expertise and exceptional customer service. The candidate should have strong fault-finding abilities, be adept at reading drawings, and hold relevant certificates.

Qualifications

• Proven ability to fault-find and diagnose faults in fire alarm systems.
• Strong understanding of electrical principles and wiring.
• Excellent communication and customer service skills.

Responsibilities

• Service, maintain, and repair fire alarm and emergency lighting systems across multiple sites.
• Carry out fire alarm installations to a high professional standard.
• Commission fire alarm systems, including Advanced, Kentec, and C-TEC.
• Plan and conduct scheduled maintenance visits and reactive call-outs.
• Interpret technical drawings, wiring schematics and system documentation.
• Lead small to mid-sized installation projects and guide installation teams.

Skills

Fault-finding

Electrical principles

Customer service

Education

FIA Units 1–5 or equivalent

18th Edition Wiring Regulations

Job description

Fire Alarm EngineerAbout the Role

We are seeking an experienced and motivated Fire Alarm Engineer to join our growing team. This is a varied role involving the servicing, maintenance, commissioning, and installation of fire alarm and emergency lighting systems across a diverse customer base.

The successful candidate will have strong technical knowledge, excellent fault-finding abilities, and a commitment to delivering outstanding customer service. While this is currently a national role requiring occasional travel throughout the UK, our longer-term goal is to regionalise coverage where possible.

Key Responsibilities

Your duties will include, but are not limited to:

• Service, maintain, commission, and repair fire alarm and emergency lighting systems across multiple customer sites.
• Carry out fire alarm installations to a high professional standard.
• Commission fire alarm systems, primarily open protocol systems including Advanced, Kentec, and C-TEC.
• Plan and undertake both scheduled maintenance visits and reactive call-outs within your designated area.
• Interpret technical drawings, wiring schematics, and system documentation.
• Diagnose and resolve system faults efficiently and effectively.
• Lead and deliver small to medium-sized installation projects, providing technical guidance and support to installation teams where required.
• Complete all required documentation accurately and in a timely manner.
• Maintain a thorough understanding of relevant industry standards and regulations, including:
• Provide exceptional customer service and maintain professional relationships with clients.
• Support colleagues with technical expertise and contribute to the ongoing training and development of the wider engineering team.
• Work safely and effectively in a role that may involve physical demands.
• Travel throughout the UK when required to support customer and business needs.
• Ensure all work is completed in accordance with company procedures and industry best practice.

• BS 7671:2018
• BS 5839-1
• BS 5839-6

Essential Requirements

• Proven experience servicing, maintaining, commissioning, and installing fire alarm systems.
• Strong fault-finding and diagnostic skills.
• Good understanding of electrical principles and wiring systems.
• Ability to read and interpret technical drawings and system documentation.
• Excellent communication and customer service skills.
• Full, clean UK driving licence.
• Relevant certificates of competency.
• Willingness to travel and occasionally work away from home when required.

Desirable Qualifications

• FIA Units 1–5 or equivalent industry-recognised qualifications.
• 18th Edition Wiring Regulations qualification.
• Previous electrical experience or qualifications.