Fire Alarm Engineer

Mitie Group plc.; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Mitie Group plc. is seeking an experienced Fire Alarm Engineer to service, maintain, commission and install fire alarm and emergency lighting systems across a diverse client base.

You will diagnose faults, read technical drawings, and travel throughout the UK to meet client needs with a focus on safety and quality. The role requires strong technical knowledge, excellent fault-finding, and a commitment to customer service, with opportunities to lead small to mid-size projects and support ongoing

Qualifications

• Servicing, maintaining, commissioning and installing fire alarm systems.
• Strong fault-finding and diagnostic abilities.
• Ability to read and interpret technical drawings and system documentation.
• Excellent customer service and communication skills.
• Full, clean UK driving licence and willingness to travel.

Responsibilities

• Service, maintain, commission and repair fire alarm and emergency lighting systems across customer sites.
• Carry out fire alarm installations to a high professional standard.
• Commission fire alarms, open protocol systems including Advanced, Kentec and C-TEC.
• Plan maintenance visits and reactive call-outs within your area.
• Lead small to medium installation projects and provide technical guidance to teams.
• Complete documentation accurately and on time.
• Maintain knowledge of relevant standards (BS 7671:2018, BS 5839-1, BS 5839-6).
• Travel throughout the UK to support customer and business needs.

Skills

Fault finding

Technical knowledge

Customer service

Communication

Electrical principles

Education

FIA Units 1-5

18th Edition Wiring Regulations

Tools

Advanced fire alarm systems

Kentec

C-TEC

Job description

Fire Alarm EngineerAbout the Role

We are seeking an experienced and motivated Fire Alarm Engineer to join our growing team. This is a varied role involving the servicing, maintenance, commissioning, and installation of fire alarm and emergency lighting systems across a diverse customer base.

The successful candidate will have strong technical knowledge, excellent fault-finding abilities, and a commitment to delivering outstanding customer service. While this is currently a national role requiring occasional travel throughout the UK, our longer-term goal is to regionalise coverage where possible.

Key Responsibilities

Your duties will include, but are not limited to:

• Service, maintain, commission, and repair fire alarm and emergency lighting systems across multiple customer sites.
• Carry out fire alarm installations to a high professional standard.
• Commission fire alarm systems, primarily open protocol systems including Advanced, Kentec, and C-TEC.
• Plan and undertake both scheduled maintenance visits and reactive call-outs within your designated area.
• Interpret technical drawings, wiring schematics, and system documentation.
• Diagnose and resolve system faults efficiently and effectively.
• Lead and deliver small to medium-sized installation projects, providing technical guidance and support to installation teams where required.
• Complete all required documentation accurately and in a timely manner.
• Maintain a thorough understanding of relevant industry standards and regulations, including:
• BS 7671:2018
• BS 5839-1
• BS 5839-6
• Provide exceptional customer service and maintain professional relationships with clients.
• Support colleagues with technical expertise and contribute to the ongoing training and development of the wider engineering team.
• Work safely and effectively in a role that may involve physical demands.
• Travel throughout the UK when required to support customer and business needs.
• Ensure all work is completed in accordance with company procedures and industry best practice.

Proven experience servicing, maintaining, commissioning, and installing fire alarm systems.

• Strong fault-finding and diagnostic skills.
• Good understanding of electrical principles and wiring systems.
• Ability to read and interpret technical drawings and system documentation.
• Excellent communication and customer service skills.
• Full, clean UK driving licence.
• Relevant certificates of competency.
• Willingness to travel and occasionally work away from home when required.

Desirable Qualifications

• FIA Units 1-5 or equivalent industry-recognised qualifications.
• 18th Edition Wiring Regulations qualification.