Premium Dining Waiter/Waitress — Guest Experience

Soho House & Co; London Colney; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

Soho Friends Membership

50% team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff discount on Cowshed & Soho Home

Paid charity days (2 days/year)

Counselling sessions

Training & events

Team Events

Job summary

Soho House & Co is seeking a Waiter to deliver refined, attentive service to members and guests. You will work closely with floor and kitchen teams to ensure a smooth dining experience, greeting guests, taking orders, and guiding them through the menu with expert recommendations.

You will maintain high standards of professionalism and discretion, handle payments via card or Soho House app, and contribute to a memorable dining experience across shifts.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Thrives in fast-paced, high-volume environments and maintains calm under pressure.
• Hospitable, approachable and passionate about customer service.
• Flexible shifts and schedules, including weekends and holidays.
• Able to work in a team and autonomously.

Responsibilities

• Warmly greet members, introduce menus, and engage guests on seating.
• Take accurate food and drink orders, accommodating allergies and dietary needs.
• Coordinate with kitchen and bar staff to ensure timely and correct orders.
• Provide menu recommendations, including food and drink pairings.
• Maintain pristine service: water, wine, and beverages throughout the stay.
• Handle member requests with flexibility to create memorable experiences.

Skills

2–3 years high-end dining

Job description

Soho House & Co is seeking a Waiter to deliver refined, attentive service to members and guests. You will work closely with floor and kitchen teams to ensure a smooth dining experience, greeting guests, taking orders, and guiding them through the menu with expert recommendations.

You will maintain high standards of professionalism and discretion, handle payments via card or Soho House app, and contribute to a memorable dining experience across shifts.