Fine-Dining Waiter/Waitress — VIP Service

Soho House & Co.; Greater London; Hybrid; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Team meal whilst on shift prepared by{

Job summary

Soho House & Co. is seeking a Waiter to deliver refined, attentive service to our members and guests in a high-end setting. You will greet guests, take orders, suggest pairings, and coordinate with kitchen and bar teams to ensure a smooth dining experience.

Join a dynamic team with strong training, regular events, and excellent benefits. You will work with discretion for VIPs and contribute to memorable experiences in a fast-paced club environment.

Qualifications

• 2-3 years in a similar high-end dining environment.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
• Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
• Flexible shifts, including weekends and holidays.
• Ability to take direction, work in a team and autonomously.

Responsibilities

• Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
• Take accurate food and drink orders, accommodating any allergies or dietary needs.
• Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
• Provide knowledgeable recommendations on menu items, including food and drink pairings.
• Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member's stay.
• Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
• Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
• Support seamless payment through card, the Soho House App, or House Pay.
• Uphold discretion and professionalism, especially when serving VIPs and PWKs.
• Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.

Skills

High-end dining experience

Guest service orientation

Job description

Soho House & Co. is seeking a Waiter to deliver refined, attentive service to our members and guests in a high-end setting. You will greet guests, take orders, suggest pairings, and coordinate with kitchen and bar teams to ensure a smooth dining experience.

Join a dynamic team with strong training, regular events, and excellent benefits. You will work with discretion for VIPs and contribute to memorable experiences in a fast-paced club environment.