Financial Systems Accountant

E8surveys.com; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Finance ERP Systems Accountant to enhance user experience and ensure smooth financial transactions. In this pivotal role, you will provide first-line support, act as a subject matter expert on Finance applications, and maintain user accounts while collaborating across teams. Your excellent attention to detail and communication skills will help build strong relationships with stakeholders. This position offers a unique opportunity to work in a blended environment, balancing remote and office work in London. If you're proactive and detail-oriented, this role could be your next career move!

Qualifications

• Self-starter with excellent attention to detail and calm, can-do attitude.
• Good standard of IT skills, especially in Microsoft Office and ERP systems.

Responsibilities

• Provide first-line support and escalate calls as needed.
• Act as a subject matter expert across Finance systems.
• Monitor systems performance and create reports.

Skills

Customer Service

Attention to Detail

Communication Skills

IT Skills

Time Management

Microsoft Office

Database/ERP Systems

Education

Relevant Degree or Equivalent Experience

Tools

Application Management Software

MS Teams

Job description

Can you deliver exceptional customer service and aspire to make a real impact on our user experience?

You could be the Finance ERP Systems Accountant we are looking for!

About the role

Our Finance ERP Systems Accountant will play a pivotal role in ensuring the smooth process of financial transactions, working closely with all teams across the BHF.

You’ll support users of all our Finance applications, prioritising and actioning user queries. You'll also maintain user accounts and participate in projects, collaborating with other areas of the business.

Developing an excellent understanding of the British Heart Foundation's (BHF) Finance Applications and associated procedures, you’ll ensure the accurate and responsible handling of all data in line with key data policies.

Key responsibilities include:

• Providing first-line support, categorising and prioritising support requests, and escalating calls as needed
• Acting as a subject matter expert and super-user across Finance systems
• Providing advice, training, and support on core finance applications to internal and external customers
• Monitoring systems performance, investigating issues, and creating reports using application management software and tools
• Facilitating and performing functional and user acceptance testing for new release functionality and application changes
• Line management of one staff member

Working arrangements

This role is a 12-month fixed-term contract covering family leave.

This is a blended role, where your work will be dual located between your home and our London office.

About you

We are looking for a self-starter with excellent attention to detail and a calm, can-do attitude. With excellent communication and customer-service skills, you’ll have the ability to build strong working relationships with internal and external stakeholders.

You'll have a good standard of IT skills and computer literacy, specifically relating to Microsoft Office packages, database/ERP systems, and the recording and inputting of information. This will be matched by your data entry skills and attention to detail.

With strong time-management skills and a flexible, proactive approach, you'll have the ability to use your own initiative and deliver results on time and within target.

Interview process

Interviews will be held over MS Teams in January.