Finance Temp: AP Support & Invoicing Onboarding

Trinity House Group Ltd; Braunstone Town; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

On-site restaurant

Structured script and strong support

Job summary

Trinity House Group Ltd is hiring a Finance Administrator for a busy Accounts Payable team. This 3-month role focuses on becoming the friendly voice suppliers speak to as the invoicing process moves to a new portal.

The right candidate enjoys helping people resolve issues and thrives on keeping conversations goal-oriented and accurate. You may come from accounts payable, customer service, or a support role with daily query handling.

Qualifications

• Experience in customer service, customer support or accounts payable.
• Comfort with phone-based supplier support.
• Interest in finance and learning invoicing processes.
• Organised with the ability to manage multiple conversations simultaneously.
• Initiative and common sense to work independently.

Responsibilities

• Be the go-to support contact for suppliers, guiding them through the invoicing portal migration.
• Explain new invoicing processes clearly to ensure supplier confidence on first invoice.
• Follow a structured call script, while adapting as needed during conversations.
• Assist suppliers from initial call through their first successful invoice submission.
• Troubleshoot supplier issues, guiding them to correct steps and ensuring accuracy.
• Support compliance checks for new supplier setups.
• Maintain a busy tracker and report daily progress against targets.
• Collaborate with colleagues across the business to gather information and close the loop with suppliers.
• Provide wider Accounts Payable support as needed.

Skills

Phone communication

Customer service

Attention to detail

Organisation

Independence

Job description

Trinity House Group Ltd is hiring a Finance Administrator for a busy Accounts Payable team. This 3-month role focuses on becoming the friendly voice suppliers speak to as the invoicing process moves to a new portal.

The right candidate enjoys helping people resolve issues and thrives on keeping conversations goal-oriented and accurate. You may come from accounts payable, customer service, or a support role with daily query handling.