Finance Systems Support Assistant

Housing 21; Birmingham; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Blue Light Card discount

holiday trade scheme

volunteer days

Occupational Sick Pay

Occupational Maternity Pay

Job summary

Housing 21 is seeking a Finance Systems Support Assistant to maintain finance data, processes and system functionality. The role is home-based with attendance at our head office in Birmingham as required, and offers a 12-month fixed-term contract with a salary of £38,173 per annum.

You will work with the Systems Accountant and finance users to deliver accurate reporting, support system upgrades, and ensure timely completion of key tasks.

Qualifications

• Experience with system upgrades and rollouts.
• Strong analytical skills to identify and resolve data issues.
• Ability to translate complex system concepts for non-technical users.
• Experience with integrated financial systems and multiple interfaces.
• Experience managing system transitions and new finance technologies.
• GCSE Maths and English at least.
• Foundation level accounting qualification.

Responsibilities

• Maintain finance data, processes and system functionality.
• Provide high-quality service to finance users.
• Collaborate with Systems Accountant to ensure accurate reporting.
• Ensure finance systems operate effectively and deliver tasks on time.

Skills

System upgrades

New system rollouts

Integrations

Analytical thinking

Translate concepts

Finance-IT liaison

Data accuracy

Education

GCSE Maths & English

Accounting foundation

Job description

Finance Systems Support Assistant - Finance System, 12 Month Fixed Term Contract (with potential for permanent position)

Salary: £38,173 per annum

Location: Home Based, commutable to Birmingham

This is a Temporary, Full Time vacancy

The vacancy

Hours: Full time - 35 hours per week/ 70 hours over two weeks (nine-day fortnight)

Location

Location: Home Based with a requirement to attend team meetings at our head office in Birmingham as required, therefore you must live within a commutable distance.

The role

Are you ready to play a key role at Housing 21 in supporting the effective operation of our finance systems and delivering accurate, timely reporting?

We're looking for a proactive and detail-focused professional to help maintain finance data, processes and system functionality, while providing a high-quality service to finance users.

Working closely with the Systems Accountant and subject matter experts, you'll help ensure our finance systems operate effectively and that key tasks are delivered accurately and on time.

You will have previous experience of finance system support and partnering stakeholders, dealing with enquires effectively and efficiently.

While the role is home based the successful candidate will be required to attend team meetings at our head office in Birmingham as required, therefore you must live within a commutable distance.

What we're looking for

The essential requirements for the role include:

• Experience in system upgrades, new system rollouts, and integrations with other business applications
• A critical thinker with strong analytical skills, capable of identifying and resolving system and data issues efficiently
• Ability to translate complex system concepts into clear, actionable insights for non-technical users, bridging the gap between finance and IT teams
• Experience working with integrated financial systems with multiple interfaces, managing data flow between feeder systems to ensure accuracy and efficiency
• Supporting system transitions, managing expectations, and ensuring smooth adoption of new finance technologies
• Educated to GCSE Level or equivalent, including Mathematics and English
• Accounting Qualification - Foundation level of accounting processes and accounting theory

Why us?

We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

• Blue Light Card discount
• holiday trade scheme
• volunteer days
• Occupational Sick Pay
• Occupational Maternity Pay

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.

An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training.

Closing date for applications: 6 September 2026

About us

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.

When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.

We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us!