Finance Process Apprentice: Grow with Systems & Automation

Hollybank Trustees Ltd; Colchester; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Cash plan scheme (after probation)

Group Life Cover (after probation)

Volunteering days

Christmas Savings Scheme

Season Ticket Loans

Job summary

Gray Dawes Travel in Colchester is recruiting for a Finance Process Apprentice. This full-time, office-based role is an exciting time to join as the Finance team expands.

You will assist with documenting business processes, supporting automation opportunities, and monitoring key finance interfaces. Training and progression through the apprenticeship programme are offered within a global travel management context.

Qualifications

• Strong interest in business systems, technology, data and process improvement.
• Good written and verbal communication skills.
• Analytical and problem-solving abilities.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office applications, particularly Excel.
• Good organisation and time management skills.
• Ability to work collaboratively across different teams.
• Willingness to undertake training and professional development as part of the apprenticeship programme.

Responsibilities

• Assist in documenting business processes across operational and finance functions.
• Support identification of efficiencies, automation opportunities, and process improvements.
• Help monitor interface processes to support SLA targets and maximise performance.
• Assist with monitoring and reporting of the global Missing Invoice (Attris) process.
• Support maintenance, testing, and configuration of finance systems, including Travcom.
• Assist with system updates, enhancements, and user acceptance testing activities.
• Help ensure changes and guidance are communicated to relevant teams and stakeholders.
• Work with internal support teams to ensure critical systems remain operational and issues are escalated.
• Prepare and maintain clear process documentation, user guides, and training materials.
• Collaborate with global teams to promote consistent processes and best practices.
• Support investigations into system validation failures and assist in identifying solutions with IT, Data, and Application Support teams.
• Contribute to process reviews and improvement initiatives to increase productivity and service quality.
• Develop understanding of process management methodologies and continuous improvement principles.

Skills

Analytical mindset

Problem solving

Attention to detail

Communication skills

Excel

Time management

Team collaboration

Training mindset

Tools

Travcom

Job description

Gray Dawes Travel in Colchester is recruiting for a Finance Process Apprentice. This full-time, office-based role is an exciting time to join as the Finance team expands.

You will assist with documenting business processes, supporting automation opportunities, and monitoring key finance interfaces. Training and progression through the apprenticeship programme are offered within a global travel management context.