Finance officer - Rent and Service Charges

GCH; Gloucester; On-site; GBP 27,000 - 36,000; Full time

Job summary

GCH in Gloucester is seeking a Finance Officer to join our Finance team and support the accurate calculation, setting, monitoring and reporting of rents and service charges across all tenures. You’ll help ensure customers are charged correctly and data remains accurate.

You will work with colleagues across Finance and operations, manage the service charges mailbox, support reporting and audit activity, and identify opportunities to improve processes and reporting. AAT Level 2 is desirable.

Qualifications

• Strong numerical and analytical skills with excellent attention to detail.
• An understanding of financial processes, budgeting and reporting principles.
• The ability to maintain large datasets accurately and confidently.
• Good communication skills, with the ability to explain financial information clearly to non-finance colleagues.
• Strong organisational skills and the ability to manage competing priorities and meet deadlines.
• A problem-solving mindset with a focus on continuous improvement.
• Competent IT skills, including experience using finance systems and Microsoft Excel.
• An awareness of housing regulation, compliance requirements and governance expectations.
• AAT Level 2 or equivalent would be desirable, or you may currently be working towards this qualification.

Responsibilities

• Calculate, set, monitor and report rents and service charges across all tenures.
• Ensure accurate financial data and correct customer charges.
• Manage the service charges mailbox and respond to queries.
• Support financial reporting and audit activity.
• Identify opportunities to improve processes, systems and reporting.

Job description

Permanent, Full Time

Looking for a job where your skills matter and your work makes a real impact? We're proud to be a trusted local employer providing a family-friendly culture alongside great benefits, and real opportunities to grow.

We're now seeking a Finance Officer - Rent and Service Charges to join our Finance team, supporting the accurate calculation, setting, monitoring and reporting of rents and service charges across all tenures. You'll play an important role in maintaining accurate financial data, ensuring customers are charged correctly and helping us meet our financial, regulatory and organisational requirements.

Working closely with colleagues across Finance and our operational teams, you'll help ensure accurate and timely information is available to calculate service charges, correctly attribute charges within our finance system and maintain high-quality rent and service charge data. You'll also manage the service charges mailbox, respond to queries, support financial reporting and audit activity and identify opportunities to improve processes, systems and reporting.

We'd like you to have

• Strong numerical and analytical skills with excellent attention to detail.


• An understanding of financial processes, budgeting and reporting principles.


• The ability to maintain large datasets accurately and confidently.


• Good communication skills, with the ability to explain financial information clearly to non-finance colleagues.


• Strong organisational skills and the ability to manage competing priorities and meet deadlines.


• A problem-solving mindset with a focus on continuous improvement.


• Competent IT skills, including experience using finance systems and Microsoft Excel.


• An awareness of housing regulation, compliance requirements and governance expectations.


• AAT Level 2 or equivalent would be desirable, or you may currently be working towards this qualification.

Closing Date: 18th November 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers .