Finance officer - Rent and Service Charges

Confidential; Gloucester; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Confidential in Gloucester is seeking a Finance Officer to manage rent and service charges across tenancies. The role supports accurate calculation, setting, monitoring and reporting within the Finance team.

You will ensure data integrity, charge accuracy and compliance with financial, regulatory and organisational requirements while collaborating with Finance and operations teams. Closing date 18 November 2026.

Qualifications

• Strong numerical and analytical skills with excellent attention to detail.
• Understanding of financial processes, budgeting and reporting principles.
• The ability to maintain large datasets accurately and confidently.
• Good communication skills, with the ability to explain financial information clearly to non-finance colleagues.
• Strong organisational skills and the ability to manage competing priorities and meet deadlines.
• A problem-solving mindset with a focus on continuous improvement.
• Competent IT skills, including experience using finance systems and Microsoft Excel.
• An awareness of housing regulation, compliance requirements and governance expectations.
• AAT Level 2 or equivalent would be desirable, or you may currently be working towards this qualification.

Responsibilities

• Calculate, set and monitor rents and service charges across all tenures.
• Assist with timely financial reporting and audit activity.
• Maintain accurate rent and service charge data in the finance system.
• Respond to queries via the service charges mailbox.
• Identify opportunities to improve processes, systems and reporting.

Skills

Numerical analysis

Attention to detail

Budgeting and reporting

Data management

Excel proficiency

Communication with non-finance

Problem solving

IT systems

Housing regulation awareness

Education

AAT Level 2 or equivalent (desirable)

Tools

Microsoft Excel

Finance systems

Job description

Finance Officer - Rent and Service Charges
Gloucester/Hybrid
£28,925.96 per annum
Permanent, Full Time

Looking for a job where your skills matter and your work makes a real impact? We're proud to be a trusted local employer providing a family-friendly culture alongside great benefits, and real opportunities to grow.

We're now seeking a Finance Officer - Rent and Service Charges to join our Finance team, supporting the accurate calculation, setting, monitoring and reporting of rents and service charges across all tenures. You'll play an important role in maintaining accurate financial data, ensuring customers are charged correctly and helping us meet our financial, regulatory and organisational requirements.

Working closely with colleagues across Finance and our operational teams, you'll help ensure accurate and timely information is available to calculate service charges, correctly attribute charges within our finance system and maintain high-quality rent and service charge data. You'll also manage the service charges mailbox, respond to queries, support financial reporting and audit activity and identify opportunities to improve processes, systems and reporting.

We'd like you to have

• Strong numerical and analytical skills with excellent attention to detail.
• An understanding of financial processes, budgeting and reporting principles.
• The ability to maintain large datasets accurately and confidently.
• Good communication skills, with the ability to explain financial information clearly to non-finance colleagues.
• Strong organisational skills and the ability to manage competing priorities and meet deadlines.
• A problem-solving mindset with a focus on continuous improvement.
• Competent IT skills, including experience using finance systems and Microsoft Excel.
• An awareness of housing regulation, compliance requirements and governance expectations.
• AAT Level 2 or equivalent would be desirable, or you may currently be working towards this qualification.

Closing Date: 18th November 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.

We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture.

At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers .