Finance Officer

North East Ambition; Middlesbrough; On-site; GBP 25,000 - 35,000; Full time

Job summary

North East Ambition is seeking a motivated Finance Officer to join its Adult Social Care Finance Team. The role involves managing customer interactions, handling accounts queries, and supporting income collection. The ideal candidate will possess strong communication skills and attention to detail. This position offers generous leave, excellent pension schemes, and opportunities for professional development in a supportive team environment.

Benefits

Generous leave entitlement

Excellent pension scheme

Flexible working arrangements

Electric car lease scheme

Remote working options

Cycle to work scheme

Employee benefits portal

Ongoing training and development

Career progression prospects

Supportive team environment

Qualifications

• Experience in finance or adult social care is beneficial.
• Strong customer service and communication skills required.
• Ability to work under pressure and a self-motivated attitude.

Responsibilities

• Manage a caseload including customer contact through multiple channels.
• Handle staff and client queries regarding accounts and charging.
• Support income collection efforts.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Self-motivation

Team player

Job description

Finance Officer

We have an exciting role on offer within our Finance team as a Finance Officer for 30 hours per week.

About Us

An exciting opportunity has arisen for a Finance Officer to join our Adult Social Care Finance Team. If you want to make a difference to the residents of Middlesbrough, this could be the role for you.

We are looking for individuals with a strong customer service background, effective verbal and written communication skills, and excellent attention to detail. You will need to be self-motivated, able to work under pressure, and a true team player.

Full training will be provided; experience within finance or adult social care is beneficial. You will be responsible for a caseload including customer contact through multiple channels, both inbound and outbound calling, dealing with staff and client queries around accounts and charging, and supporting income collection.

If this sounds like you, don't miss this opportunity!

What We Offer

• Generous leave entitlement with an option to purchase up to 10 additional days annually
• Excellent pension scheme with top-up options
• Staff networks run by staff for staff
• Flexible working arrangements (dependent on role)
• Electric car lease scheme
• Remote working options
• Cycle to work scheme
• Employee benefits portal, including Wellbeing and Employee Assistance Programmes
• Staff lottery
• Travel and parking schemes
• Ongoing training and development opportunities
• Excellent career progression prospects and much more
• A supportive team environment in an innovative and growing service area

If you'd like to discuss this opportunity further, please contact Ian Adamson at [e-mail] or call 01642 729433.

Please note this position is subject to a Baseline Personnel Security Standard (BPSS) check, including verification of unspent criminal convictions.

We operate a Guaranteed Interview Scheme for applicants who meet all essential criteria and indicate they have a disability, are a looked-after young person, care leaver, or veteran.