Finance Assistant

Crowne Plaza Docklands; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday leave

Family leave enhancements

Course sponsorship

Employee meal benefits

Flexible working arrangements

Wellness events

Life Insurance

Employee Assistance Programme

Job summary

Crowne Plaza London Docklands in the vibrant East London Docklands area is seeking a Finance Assistant to support the hotel accounting team. You will handle ledgers, assist with payments, and contribute to accurate daily revenue and reconciliation tasks.

Join a bustling hospitality environment where your attention to detail and proactivity help maximise revenue and ensure financial controls. A friendly, collaborative team and opportunities for development await in this dynamic hotel group.

Qualifications

• A friendly, welcoming personality with strong interpersonal skills.
• Sharp attention to detail and accuracy in work.
• Good communication for effective cross-department collaboration.
• Able to solve problems on the go with a positive mindset.
• Team player who adapts quickly in a fast-paced hotel environment.

Responsibilities

• Maintain an accurate Sales/Purchase Ledger and maximise cash flow.
• Support Accounts to ensure timely payments to suppliers and staff.
• Control daily revenue and ensure postings align with policies.
• Process and verify staff expenses; correct discrepancies promptly.
• Reconcile bank accounts weekly and ensure proper accounting entries.
• Ensure charges are posted to guest accounts and adhere to cash handling procedures.
• Assist in upselling hotel services to maximise revenue.

Skills

Attention to detail

Communication skills

Teamwork

Problem solving

Positive attitude

Energy

Job description

*Interviews to commence from 21st September* JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.
Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FINANCE ASSISTANT AT OUR HOTEL

What you'll be doing...

• To maintain an accurate and up to date Sales/Purchase Ledger, aiming to achieve the company’s debtor days outstanding (DSO), maximising cash flow and minimising potential bad debt.
• To provide support to the Accounts department ensuring that the hotel maintains accurate and prompt payments to suppliers and employees.
• To control daily revenue ensuring all business is accounted for and allocated appropriately in line with hotel and company policies and procedures.
• To ensure all Hotel receipts are processed accurately, in a timely manner and for any discrepancies to be resolved and/or accounted for.
• Adhere to departmental Standards of Performance.
• Reconcile bank accounts on a weekly basis.
• Process & verify staff expenses and release for payment within 7 days through EBACs.
• Review & action outstanding purchase orders ensuring that the procurement system is up to date.
• Reconcile food & beverage discounts on a daily basis and verify all discounts have received appropriate management approval.
• Audit incomes, ledgers & transactions on a daily basis and take appropriate steps to mitigate financial risk
• Take a positive approach towards upselling and confidently promote the product in order to maximise hotel revenue to meet and exceed budgeted targets.
• Be fully aware of the hotel facilities and promote them whenever possible, along with other hotels within the RBH portfolio.
• Ensure charges are accurately posted to guest accounts.
• Follow cash handling and credit procedures and report any discrepancies to your supervisor immediately.
• Ensure that work is carried out in a way that is cost efficient and understand the ways in which profit can be maximised.
• Attend training when required.
• Constantly improve product knowledge to maximise revenue and the service provided.
• Attend regular briefing sessions and hotel meetings when required.
• Comply with brand, hotel and company operating standards.

WHAT WE NEED FROM YOU

• A welcoming personality who loves maintaining good working relationship with colleagues.
• Strong communication skills, comfortable chatting with colleagues for effective inter-departmental collaboration.
• Sharp attention to detail.
• A problem-solver who can think on their feet, handling any situation with a positive attitude.
• Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
• High energy and adaptability, thriving in a fast-paced environment where no two days are the same.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Compensation: Competitive salary