Finance and Housing Assistant

Grosvenor Group; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Finance and Housing Assistant to join their dedicated team in Chester. This role is pivotal in providing administrative support to the finance team and housing management service, ensuring high-quality service delivery to tenants. You will be involved in cash management, financial reporting, and maintaining compliance with regulations. The company values integrity, trust, and respect, fostering a collaborative environment where your contributions will make a significant impact. This is a fantastic opportunity for someone looking to grow within a meaningful organization committed to social impact.

Benefits

Non-contributory Pension

Life Assurance

25 Days Holiday

Private Medical Cover

Company Sick Pay

Employee Benefits Platform Discounts

Qualifications

• Proficient in Microsoft applications including Excel and Outlook.
• Experience in cash management and financial reporting.

Responsibilities

• Process receipts for rent and other income efficiently.
• Support the preparation of management accounts and budgets.
• Maintain accurate records for housing management services.

Skills

Cash Management

Financial Reporting

Microsoft Excel

Interpersonal Skills

Attention to Detail

Education

Relevant Accounting Qualification (e.g. AAT)

Tools

Microsoft Office Suite

Housing Management Systems

Job description

Grosvenor Hart Homes is a new social enterprise on a mission to improve the life chances of children, young people and their families and we are looking for Finance and Housing Assistant to join us based out of our Chester office as we expand our multi-disciplinary team. Grosvenor Hart Homes became a registered provider of social housing in June 2024.

Addressing three critical foundations, we provide high-quality affordable homes simultaneously paired with employment and wellbeing support programmes, tailored around the needs of individuals, and designed to empower them to overcome barriers, fulfil their potential and achieve better life outcomes.

The role of the Finance and Housing Assistant reports to the Senior Finance Manager with a secondary/dotted reporting line to the Housing Director. The role provides administrative support to the finance team, which is also supported by a central services team in the wider Grosvenor organisation. The role will also provide finance associated administrative support for the housing management service, ensuring we maintain appropriate records and deliver a high-quality service to tenants.

Along with a competitive salary, you will also receive a range of benefits including a very generous non-contributory pension, life assurance, 25 days holiday plus Bank Holidays, private medical cover, company sick pay, and other benefits and discounts via our employee benefits platform.

Key role responsibilities include:

Cash Management and Funding

• Processing high volumes of receipts for rent, council tax refunds and other income
• Preparation and posting of journals including cashbooks, recharges to other entities
• Preparation and processing of ad-hoc payments
• Monthly banking of cheques
• Daily bank balance review

Financial Reporting

• Approval of invoices on a daily basis
• Creation of sales invoices and reviewing sales processes
• Month-end journal postings (e.g. payroll, prepayments, accruals, depreciation)
• Monthly balance sheet reconciliations
• Support the preparation of monthly, quarterly and yearly management accounts, budgets and forecasts to predetermined timetables and to a high degree of accuracy.
• Support the preparation of the annual statutory accounts for four legal entities

Financial Control, Systems and Risk Management

• Managing risk through adhering to internal processes and controls.
• Proactively contributing to the continuous improvement of Finance team processes by identifying and highlighting improvement options.
• Using Microsoft applications, along with management of separate finance and housing management systems.

Housing Assistant Administration Support

• Run the weekly rent debit and complete the cash receipts in the housing management system
• Provide support for housing services, including, rent accounting, managing voids and arrears, pre--tenancy prep, adverts for lettings and tenancy administration
• Support compliance with relevant regulations by maintaining accurate records of any customer interactions, and of repairs, maintenance, and complaints using specialised software
• Support development of relationships with partner agencies who can add value to the GHH tenant offer (e.g. money management services)

Leadership and Teamwork

• Action problems and issues as they occur; escalating to senior management if necessary.
• Participate in team meetings and ensure information is disseminated promptly to and from staff.
• Engaging with internal and external stakeholders and advisors in a professional manner.

Projects and Strategy

• Undertake ad-hoc project work as required.
• To actively acquire a broad knowledge of Grosvenor Hart Homes’ mission and 10 year business model

In addition, all Grosvenor Hart Homes team members are expected:

• To commit to continuous personal development
• To comply with the organisation’s policies and with best practise in security, legal and regulatory compliance
• To carry out duties, within the relevant legislation at all times and be familiar with the terms of all current legislation relevant to the role
• To ensure H&S responsibilities are fulfilled, including:

• taking responsibility for personal safety and the safety of others
• planning enough time for work to be done in a healthy and safe way
• assuming delegated authority to take aversive/proactive action where appropriate to prevent a potential situation escalating to an accident or health and safety failure

• To complete any other duties as required from time to time

Essential skills and attributes:

The ideal role holder will be able to demonstrate a strong commitment to meeting high standards. They will be flexible in their approach, intellectually curious and will be able to demonstrate the Grosvenor values of:

• Integrity, be honest, fair and open
• Trust, be loyal, reliable and deliver on commitments
• Respect, be inclusive, straightforward, collaborative, caring and thoughtful

Qualifications

• Relevant accounting qualification and/or experience (e.g. AAT qualified)
• Be proficient in the use of Microsoft applications, including Outlook, PowerPoint, Word and Excel
• Hold a full driving licence

Attributes/Skills

• Demonstrate commitment to delivery of accurate, high-quality work whilst meeting financial targets and deadlines
• Act with professionalism, be discreet and adhere to confidentiality requirements at all times
• Good interpersonal skills with the ability to relate to a wide range of people
• Values driven and want to make a positive difference
• Lead themselves by taking responsibility, being positive and tackling challenges with enthusiasm
• Adapt to change by being able to deal with uncertainty, accepting new ideas and driving & communicating change
• Plan and organises well by developing processes, setting standards and monitoring performance. In addition, being able to prioritise their own activities and time
• Apply their expertise and skills by keeping up to date with their specialist knowledge and demonstrating business and financial awareness

Desirable skills and attributes:

• Experience of working within a safeguarding environment
• Experience of or interest in service delivery involving children and young people and awareness of trauma-informed practice
• An interest in social housing and desire to upskill in this area

If you would like an informal discussion about this role, or have any questions regarding this role, then please contact [e-mail].

To apply for this role at Grosvenor Hart Homes, please click here Grosvenor Careers (myworkdayjobs.com) and upload your CV.

We believe that our success is dependent on attracting, developing and retaining talented people who share and believe in our values. To help us do so, we are committed to building an inclusive culture which attracts people from all parts of society, proactively broadening our appeal to its underrepresented parts. Diversity & inclusion (grosvenor.com)

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