Financial Operations Assistant

Radius; Crewe; On-site; GBP 30,000 - 50,000; Full time

Job summary

An ambitious global business is seeking a detail-oriented Billing Specialist to join their team. In this role, you will manage billing processes, ensuring accuracy and compliance while collaborating with various departments to enhance customer satisfaction. You will play a crucial role in driving process improvements and maintaining high standards in billing practices. This is an exciting opportunity to contribute to a forward-thinking organization dedicated to sustainability and innovation in mobility solutions. If you are driven to succeed and eager to develop your career, this position offers a competitive rewards package and opportunities for growth.

Benefits

Defined Contribution Pension Scheme

Performance Bonus

Enhanced Maternity Pay

Cycle to Work Scheme

Electric Car Scheme

Qualifications

• Experience in a similar billing role is essential.
• Strong analytical and problem-solving skills required.

Responsibilities

• Manage monthly billing cycles and ensure accuracy.
• Collaborate with customer service to resolve billing inquiries.

Skills

Microsoft Excel

Billing Processes

Time Management

Attention to Detail

Analytical Skills

Communication Skills

Education

Experience in Billing Role

Proficiency in Billing Software

Tools

Salesforce

Affinity

CDR/SDR Data

Job description

We’re an ambitious, forward-thinking global business that build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

Job Description

• Billing Process Duties:
• Completion of all allocated monthly billing cycles.
• Responsibility of cycle billing dashboard, ensuring all new orders are added, amended or ceased.
• Ensuring all products ordered are added to the billing platform.
• Preparation of month end cycle bill pack.
• Ensure invoices are raised and securely distributed to customers in accordance with the team billing calendar, develop and implement efficient billing processes and procedures to ensure accuracy and timeliness.
• Work, where required, on ad-hoc projects ensuring the quality of data within billing systems and improved ways of working through automation monitor and review billing activities to identify any errors, discrepancies, or issues and take appropriate corrective actions.
• Maintain a thorough understanding of the organisation's billing systems, software, and related tools.
• Demonstrate a continuous improvement mindset by identifying and delivering enhancements to the billing process / systems.
• Other ad hoc duties / improvement projects as requested by the Senior Billing manager.
• Process improvement, reduction of manual and duplicated processes.

Customer Service and Communication:

Collaborate with customer service teams to address billing inquiries and disputes.

Foster strong relationships with internal departments, external vendors to facilitate effective billing processes.

Compliance and Audit:

• Assist with compliance with relevant industry regulations, policies, and procedures related to billing practices.
• Assist with internal audit teams to prepare for and participate in billing audits where applicable.
• Journal critical activities to evidence work completed, presenting findings as required in internal and external company audits

Qualifications

• Good experience in Microsoft Excel e.g. pivot tables, formulas
• Similar billing role in previous organisation / billing department
• Working Knowledge of Supplier Portals, CDR, SDR Data
• Working knowledge of Affinity (Beneficial)
• Working knowledge of Salesforce (Beneficial)
• Strong time management and organisational skills to ensure deadlines are met and issues are dealt with in a timely manner.
• Demonstrate high attention to detail.
• Driven to succeed in all aspects of work.
• Proven experience in billing, accounts receivable, or a similar role, with progressively increasing responsibilities.
• Strong understanding of billing systems, software, and procedures.
• Excellent analytical and problem-solving skills, with a high level of attention to detail.
• Proficiency in using billing software, spreadsheet applications, and financial management systems.
• Exceptional communication and interpersonal skills to collaborate effectively with various stakeholders.
• Ability to work under pressure, meet tight deadlines, and adapt to changing priorities.

Additional Information

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Performance bonus (% dependent upon department), Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [emailprotected] .

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.