Finance Administrator

TN United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Finance Administrator to enhance their financial operations. This role is pivotal in managing client and supplier communications, ensuring accurate invoicing, and supporting operational efficiency. Join a dynamic finance team that collaborates globally, while enjoying a range of benefits including generous annual leave and mental health support. If you're detail-oriented, proactive, and passionate about finance, this opportunity offers a supportive environment for your professional growth.

Benefits

Real-time earnings tracking

Generous annual leave

Healthcare cashback plan

Discounts at over 30 merchants

24-hour mental health support

Opportunities for online courses

Long-service awards

Paid volunteer days

Vibrant office amenities

Discounted taste card membership

Qualifications

• Proficiency in Microsoft Office and strong communication skills are essential.
• Experience in customer service and finance teams is preferred.

Responsibilities

• Manage inbound emails and ensure accurate invoicing.
• Generate weekly reports and ensure timely payments.

Skills

Microsoft Office

Time Management

Verbal Communication

Written Communication

Organizational Skills

Problem Solving

Customer Service

Finance Knowledge

Job description

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Introduction

At thebigword, we specialise in language solutions, translating over 1 billion words annually, supporting more than 200 languages, and handling millions of interpreting minutes each year. As one of the largest language service providers globally, we leverage top talent and innovative technology to deliver high-quality services to our clients and linguist network. We are proud to support thousands of individuals daily, from NHS workers to global brands.

Joining our team means becoming part of something bigger. We operate under our ELITE values (Excellence, Leadership, Innovation, Trusted, Empowerment) and strive for excellence in all we do. Learn more about our values and benefits here: Role Unveiled.

Finance Team Overview

Our global finance team collaborates across the UK, China, the US, and India. We are responsible for ensuring quality, managing risks, and optimizing audits, taxes, payroll, invoicing, and credit control, among other duties.

Role Overview

As a Finance Administrator, you will be central to our financial operations, facilitating communication between clients, suppliers, and internal teams. Your role involves managing emails, ensuring accurate invoicing, and maintaining smooth financial transactions to support client satisfaction and operational efficiency.

Your Responsibilities

• Manage inbound emails from clients and suppliers regarding costs, disputes, cancellations, double bookings, invoice queries, and quality issues.
• Recalculate costs for accuracy and resolution.
• Process interpreting invoices promptly and accurately.
• Maintain effective communication channels within the team and with suppliers.
• Generate weekly reports and complete required activities for clients and staff.
• Ensure timely payments to linguists and suppliers by addressing inbound queries.

Your Skills & Talents

• Proficiency in Microsoft Office.
• Strong time management and prioritization skills.
• Excellent verbal and written communication skills.
• Proactive, self-motivated, and detail-oriented.
• Exceptional organizational and planning skills.
• Problem-solving mindset and decision-making confidence.
• Target-driven with a passion for achieving goals.
• Ability to work collaboratively.
• Experience in customer service and finance teams.

Benefits

• Access to 'Wagestream' for real-time earnings tracking and financial wellbeing.
• Generous annual leave, increasing with service.
• Healthcare cashback plan covering dental and optical.
• Discounts at over 30 merchants for travel, electronics, tickets, and more.
• 24-hour mental health support through Employee Assistance Program.
• Opportunities for online courses, apprenticeships, and personal development.
• Long-service awards, wedding and new baby gifts.
• Up to 2 paid volunteer days annually.
• Active ED&I, CSR, and Wellbeing committees supporting inclusive initiatives.
• Discounted taste card membership.
• Vibrant office amenities including free parking, breakfast, Zen-Den, and recreational activities.

The Opportunity

If you're interested, submit your CV. The role requires UK residency and right to work. For freelance linguist opportunities, email your details. Successful candidates will undergo background checks, including possible SC clearance.

Equal Opportunities

We are committed to inclusivity, being a Level 2 Disability Confident Employer, and supporting mental health and diversity. Please inform us of any reasonable adjustments needed for your application or employment. Learn more about our ED&I efforts here.