Finance & Admin Officer – Housing Services (Fixed Term)

PA Housing; East Midlands; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Health cash plans

26 days annual leave

Flexible bank holidays

Car leasing scheme

Job summary

PA Housing is seeking a Finance & Administrative Officer to support our accommodation service with income collection, financial administration and resident queries at Kings Mill. The role is fixed term until 30 November 2028, with a salary of £20,254 for 25 hours per week.

You’ll monitor rent accounts, handle payments and invoices, maintain accurate records and respond to residents’ queries, while working closely with colleagues to keep services financially on track and ensure smooth operations.

Qualifications

• Previous experience in finance, accounts or finance administration
• Good knowledge of Excel and experience using financial systems
• Strong attention to detail, with accurate data entry and record-keeping skills
• Excellent communication and customer service skills, with the ability to deal sensitively with residents and stakeholders
• The ability to manage competing priorities, work to deadlines and follow financial procedures
• A proactive, solutions-focused approach with the confidence to resolve issues and know when to escape.

Responsibilities

• Provide advice and support to residents on rent, service charges and arrears
• Monitor rent accounts, support arrears reduction and arrange payments or payment plans where appropriate
• Manage occupancy and void information and raise quarterly invoices for the Hospital Trust
• Process income accurately through our Housing Management and Finance systems
• Process payments, purchase orders and invoices, ensuring financial procedures and deadlines are followed
• Maintain accurate financial, property, furniture and equipment records
• Support month-end processes and ensure financial information is accurate and up to date
• Work with colleagues to improve processes and find more efficient ways of working
• We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.

Skills

Numerate

Organised

Excel

Customer service

Attention to detail

Financial information

Data entry

Tools

Housing Management system

Finance systems

Job description

PA Housing is seeking a Finance & Administrative Officer to support our accommodation service with income collection, financial administration and resident queries at Kings Mill. The role is fixed term until 30 November 2028, with a salary of £20,254 for 25 hours per week.

You’ll monitor rent accounts, handle payments and invoices, maintain accurate records and respond to residents’ queries, while working closely with colleagues to keep services financially on track and ensure smooth operations.