Finance Administrative Officer

PA Housing; East Midlands; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Health cash plans

26 days annual leave

Flexible bank holidays

Car leasing scheme

Job summary

PA Housing is seeking a Finance & Administrative Officer to support our accommodation service with income collection, financial administration and resident queries at Kings Mill. The role is fixed term until 30 November 2028, with a salary of £20,254 for 25 hours per week.

You’ll monitor rent accounts, handle payments and invoices, maintain accurate records and respond to residents’ queries, while working closely with colleagues to keep services financially on track and ensure smooth operations.

Qualifications

• Previous experience in finance, accounts or finance administration
• Good knowledge of Excel and experience using financial systems
• Strong attention to detail, with accurate data entry and record-keeping skills
• Excellent communication and customer service skills, with the ability to deal sensitively with residents and stakeholders
• The ability to manage competing priorities, work to deadlines and follow financial procedures
• A proactive, solutions-focused approach with the confidence to resolve issues and know when to escape.

Responsibilities

• Provide advice and support to residents on rent, service charges and arrears
• Monitor rent accounts, support arrears reduction and arrange payments or payment plans where appropriate
• Manage occupancy and void information and raise quarterly invoices for the Hospital Trust
• Process income accurately through our Housing Management and Finance systems
• Process payments, purchase orders and invoices, ensuring financial procedures and deadlines are followed
• Maintain accurate financial, property, furniture and equipment records
• Support month-end processes and ensure financial information is accurate and up to date
• Work with colleagues to improve processes and find more efficient ways of working
• We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.

Skills

Numerate

Organised

Excel

Customer service

Attention to detail

Financial information

Data entry

Tools

Housing Management system

Finance systems

Job description

Salary:

£20,254 (for the 25 hours per week)

Location:

Kings Mill

Employment type:

Fixed Term

Additional role requirements:

Are you a finance professional who enjoys keeping things accurate, organised and moving in the right direction?

We’re looking for a Finance & Administrative Officer to support our accommodation service with income collection, financial administration and resident queries.

You’ll play an important role in keeping rent and service charge accounts on track, supporting residents with their queries and making sure our financial records are accurate and up to date.

This is a varied role where you’ll work closely with residents, colleagues and stakeholders, helping to resolve queries, reduce arrears and make sure our accommodation services run smoothly

Please note this is a fixed term contract until 30th November 2028.

What’s in it for you….

In addition to the salary, we offer a number of benefits, including:

• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays – take them when it suits you
• Car leasing scheme

What you’ll be doing……

You’ll play a key role in keeping our accommodation service financially accurate and running smoothly. Here’s a snapshot:

• Provide advice and support to residents on rent, service charges and arrears
• Monitor rent accounts, support arrears reduction and arrange payments or payment plans where appropriate
• Manage occupancy and void information and raise quarterly invoices for the Hospital Trust
• Process income accurately through our Housing Management and Finance systems
• Process payments, purchase orders and invoices, ensuring financial procedures and deadlines are followed
• Maintain accurate financial, property, furniture and equipment records
• Support month-end processes and ensure financial information is accurate and up to date
• Work with colleagues to improve processes and find more efficient ways of working

We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.

What we’re looking for:

We’re looking for someone who is numerate, organised and confident working with both financial information and customers. You’ll bring:

• Previous experience in finance, accounts or finance administration
• Good knowledge of Excel and experience using financial systems
• Strong attention to detail, with accurate data entry and record-keeping skills
• Excellent communication and customer service skills, with the ability to deal sensitively with residents and stakeholders
• The ability to manage competing priorities, work to deadlines and follow financial procedures
• A proactive, solutions-focused approach with the confidence to resolve issues and know when to escape.

If you’re looking for a varied finance role where you can combine your financial skills with great customer service, we’d love to hear from you.

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people – not just properties – and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

Disclosure and Barring Service:

This role requires of the successful candidate to complete a standard/enhanced DBS check. A standard/enhanced DBS check will show any spent and unspent convictions.

So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.