Field Warranty Engineer

Owen Daniels; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Owen Daniels is seeking a Field Warranty Engineer to join our team. The role involves on-site fault diagnosis, repairs, and warranty service across pumping systems and water industry equipment.

You will visit customer sites, investigate warranty claims, and ensure safe, efficient operation of equipment. Responsibilities include diagnosing mechanical/electrical faults, performing repairs, commissioning, and producing detailed warranty reports.

Qualifications

• Experience as Field Service Engineer or similar roles.
• Strong mechanical and electrical fault-finding skills.
• Experience on pumps, pumping stations or related equipment.
• Able to read engineering drawings and technical documentation.
• Knowledge of motors, control panels and inverters.
• Competent with testing and diagnostic equipment.
• Excellent problem-solving and customer service abilities.
• Able to work independently in a busy field environment.
• Strong written and verbal communication skills.
• Hold a full UK driving licence.

Responsibilities

• Attend customer sites to investigate and resolve warranty-related issues.
• Diagnose faults in pumping systems and related equipment.
• Carry out repairs, maintenance, and component replacements as required.
• Commission and test pumping stations, pump sets and control equipment.
• Produce detailed service and warranty reports after visits.
• Liaise with customers to provide technical advice and support.
• Work with internal teams to manage warranty claims and corrective actions.
• Ensure all work complies with health and safety regulations.
• Identify recurring faults and recommend product/process improvements.
• Maintain company vehicles and tools to a high standard.

Skills

Mechanical fault-finding

Electrical fault-finding

Pumps and pumping stations

Reading drawings & docs

Motors & control panels

Inverters & associated equipment

Testing/diagnostic equipment

Problem solving

Customer service

Independent working

Communication skills

Full UK driving licence

Tools

Testing equipment

Diagnostic tools

Job description

Field Warranty Engineer

Permanent

Excellent salary depending on experience

7:30 am – 4:30 pm Monday to Thursday, 7:30 am – 12:30 pm Friday

London or Midlands

The Field Warranty Engineer will join our team, providing technical support, fault diagnosis, and warranty services across a range of pumping systems and water industry equipment. The successful candidate will be responsible for attending customer sites, investigating warranty claims, carrying out repairs, and ensuring equipment operates safely and efficiently.

Job Description

• Attend customer sites to investigate and resolve warranty-related issues.
• Diagnose mechanical and electrical faults on pumping systems and associated equipment.
• Carry out repairs, maintenance, and component replacements as required.
• Commission and test pumping stations, pump sets, and control equipment.
• Produce detailed service and warranty reports following site visits.
• Liaise with customers to provide technical advice and support.
• Work closely with internal departments to manage warranty claims and corrective actions.
• Ensure all work is completed in line with health and safety regulations.
• Identify recurring faults and recommend improvements to products and processes.
• Maintain company vehicles, tools, and equipment to a high standard

Essential Experience/Skills/Qualifications

• Previous experience as a Field Service Engineer, Warranty Engineer, Service Technician, or Pump Engineer.
• Strong mechanical and electrical fault-finding skills.
• Experience working on pumps, pumping stations, water, wastewater, or related equipment.
• Ability to read and interpret engineering drawings and technical documentation.
• Knowledge of motors, control panels, inverters, and associated equipment.
• Competent in using testing and diagnostic equipment.
• Excellent problem-solving and customer service skills.
• Ability to work independently and manage a busy workload.
• Strong written and verbal communication skills.
• Full UK drives