Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician to support IT solutions in Leeds, UK. The role involves installation assistance, technical support, and efficient incident management. Ideal candidates will have relevant experience and a drive to contribute to public sector services.

Benefits

Company vehicle

Medical insurance

34 days holiday including public holidays

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Demonstrable experience in assisting with the installation of equipment.
• IP experience is a plus.

Responsibilities

• Assist with the installation of equipment and materials.
• Provide technical support including break/fix.
• Review open incidents daily and manage workflow.

Skills

Installation assistance

Technical support

Incident management

Network infrastructure knowledge

Job description

Job Title: Field Technician (Previous Relevant Experience is Required), Leeds, West Yorkshire

Client:

Telent

Location:

Leeds, West Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when required.

This is a great opportunity to work for a company that delivers services to public sector customers and plays a vital role in maintaining safety and saving lives.

We want to hear from you if you meet the following criteria:

• Demonstrable experience in assisting with the installation of equipment and materials, following contract manuals and procedural documents to standards of quality and timeliness under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical support for installed solutions, including break/fix support for customers.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing incidents.
• Reviewing open incidents daily, managing your workflow and utilization to resolve issues efficiently.
• Ideally, IP experience and knowledge of network infrastructure products / PCs.

What Telent Offers:

A career at Telent offers opportunities across sectors, roles, technologies, and customers to develop skills and make an impact. We value diversity and strive to create an inclusive culture where everyone can thrive.

Additional benefits include:

• Company vehicle
• Medical insurance
• 34 days holiday including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in design, build, support, and maintenance of mission-critical communications and digital infrastructure in the UK. We connect communities and provide innovative solutions, working with a dedicated team of over 3,000 professionals committed to excellence.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid

#TJ-Hybrid