Field Technician (Previous Relevant Experince is Required)

JR United Kingdom; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading technology company is seeking a Field Technician in Cambridge. The role involves installation support, technical troubleshooting, and managing customer incidents. Candidates should have relevant experience and be willing to travel. The position offers a competitive salary and benefits, including a company vehicle and medical insurance.

Benefits

Company Vehicle

Medical insurance

34 days holiday

Company pension scheme

Family-friendly policies

Occupational health support

Discounts on cinema, restaurants, and shopping

Qualifications

• Demonstrable experience in assisting with installations and providing technical support.
• Knowledge of network infrastructure products and PCs is ideal.

Responsibilities

• Assist with installation of equipment and materials.
• Provide technical break/fix support for customers' solutions.
• Manage workflow and incidents in your region.

Skills

Technical break/fix support

Installation of equipment

IP experience

Network infrastructure knowledge

Job description

Field Technician (Previous Relevant Experience is Required), Cambridge

Client:

Telent

Location:

Cambridge

Job Category:

Other

EU work permit required:

Yes

Job Views:

11

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Field Technician

We are looking to recruit IT Field Engineers to join our team in the Republic of Ireland. You will need to qualify for Garda clearance to work for us and be willing to travel to customer sites and our head office in Dublin when required.

This is a great opportunity to work for a company that delivers services to our public sector customers and plays a part in keeping the country safe and saving lives.

We want to hear from you if the following describes you:

Demonstrable experience of:

• Assisting with the installation of equipment and materials using the latest issue contract manuals and procedural documents to the required standards of quality and time, under the guidance of the Project Lead Engineer / Field Engineer.
• Providing technical break/fix support for customers' installed solutions.
• Escalating issues via Field Engineer / Senior Engineer to Problem Management for ongoing repetitive incidents of similar nature.
• Reviewing open incidents daily for your region, actively managing your workflow and utilization to close incidents.
• Ideally, IP experience and knowledge of working on network infrastructure products / PCs.

What we offer at Telent:

A career at Telent offers opportunities across sectors, roles, technologies, and customers, allowing you to develop, learn new skills, and make an impact. We are growing and rely on our committed team to deliver.

We foster an inclusive culture that respects and values differences, celebrates diverse ideas, and encourages everyone to be themselves and thrive at work.

The additional benefits include:

• Company Vehicle
• Medical insurance
• 34 days holiday, including public holidays, with options to buy or sell five days annually
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through the Telent Reward scheme

About Telent:

Telent is a leading technology company specializing in the design, build, support, and maintenance of mission-critical communications and digital infrastructure in the UK. Our work helps connect communities using the latest technology and innovation. Joining us means making a real impact and fulfilling your potential within a team of over 3,000 dedicated professionals.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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