Field Support Executive

N2O Limited; Hook; On-site; GBP 27,000 - 28,500; Full time

Benefits offered by this job

23 days annual leave plus bank holidays

Flex buy/sell holiday scheme

Life assurance

Retail discounts scheme

Discounted gym membership

Employee Assist Programme

Season ticket loan

Free private healthcare after 2 years of service

Job summary

N2O Limited, based in Hook, is seeking a practical and skilled individual to join their Field Support team. The role involves ensuring the successful setup of installations and events associated with marketing campaigns, ranging from simple supermarket stands to complex exhibitions.

Key responsibilities include driving event assets, setting up exhibitions, and troubleshooting problems on-site. The position requires physical fitness, effective communication, and flexibility with unsociable hours. A driving license and experience in event management are essential.

Qualifications

• Experience in managing on-site events and promotions.
• Excellent communication skills with stakeholders.
• Ability to lift and move heavy objects comfortably.

Responsibilities

• Pick, load, and drive event assets to various locations.
• Set up and de-rig exhibition stands in compliance with health and safety.
• Troubleshoot issues during events to ensure smooth operation.

Skills

Event asset management

Team collaboration

Planning and organizing

Physical fitness

Practical trade skills

Effective communication

Flexibility with working hours

Time management

Detail-oriented

Problem solving

Full clean driving license

Mid/long distance driving

Job description

We are looking for an individual with practical skills to join our Field Support team based in Hook. This role is pivotal in ensuring the smooth set up of installations and events for our marketing campaigns. These could include simple stands in supermarkets to more complex exhibitions at festivals or carparks. Typical duties could include the timely delivery of equipment, undertaking repairs / maintenance and setting up/ pulling down installations on site. There will be a requirement to travel to client sites and events nationwide as well as work unsociable hours so the ability to be flexible is important.

Key accountabilities

• Pick, load and drive event assets (e.g. stands, retail units, exhibition kit) to and from events to the schedule agreed.
• Placement and de-rig of exhibition and event assets in accordance with brief.
• Ensure exhibition/road show stands are set up in accordance with best practice and health and safety requirements.
• Communicate and update key stakeholders as required including Campaign managers and the Field Support team.
• Attend client venues ahead of campaigns to gather information as specified by Campaign Managers.
• Provide advice and guidance to Campaign Managers and other team members on where to position retail stands instore.
• Troubleshoot problems as and when they occur, ensuring solutions can be found in a timely manner.
• Use event resources and equipment to ensure maximum effectiveness of exhibition stands and brand message.
• Supporting the Field Support Stand Maintenance Team as and when required.

• Experience / demonstrate understanding of on-site events, promotional and experiential activations
• Excellent team working skills
• Good planning and organising skills with the ability to work alone and as part of a team to tight deadlines
• Physically fit and able to lift and move heavy packages and objects.
• Practical trade skills, comfortable and capable of using hand held and electrical tools.
• Clear and effective communicator with clients, colleagues and site contacts
• Flexibility with hours, will regularly require working weekends and unsociable hours. Working hours 40 hours per week worked flexibly across the week including weekends
• Exceptional time management skills
• Detail oriented with ability to multi-task
• Professional with client facing skills
• Highly efficient problem solving skills, confident to handle issues as they arise and to seek to resolve them in a professional and proficient manner
• Possession of a full clean driving license
• Mid/ long distance driving experience

• Salary £27- 28.5K gross per annum depending on experience
• 23 days annual leave plus bank holiday (increasing each completed year to 30)
• Flex buy/sell holiday scheme
• Life assurance
• Retail discounts scheme
• Discounted gym membership scheme
• Employee Assist Programme
• Season ticket loan
• Day 1 Digital GP and Digital Dental services
• Free private healthcare after 2 years of continuous service.