Events Support Executive

First Recruitment Services Ltd.; Haywards Heath; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

28 days annual leave (incl. bank hols)

Life assurance

Job summary

First Recruitment Services Ltd. is pleased to support a reputable client in recruiting an Events Support Executive for an office-based role near Haywards Heath. The position offers flexible working, a clear Monday–Friday pattern, and on-site parking.

You will coordinate all aspects of event planning and delivery, act as the main client contact, and collaborate with internal teams and suppliers to ensure seamless events from enquiry to post-event review.

Qualifications

• Experience in events, hospitality, administration or customer service.
• Excellent organisational and time-management skills.
• Strong communication and relationship-building abilities.
• Ability to manage multiple tasks and deadlines simultaneously.
• High attention to detail.
• Proficient in Microsoft Office, including Outlook, Word and Excel.

Responsibilities

• Act as the primary contact for event organisers from booking through to event completion.
• Support venue tours and site visits with prospective clients.
• Prepare and coordinate event documentation and operational plans.
• Build strong relationships with clients, suppliers and internal stakeholders.
• Deliver outstanding customer service throughout the event lifecycle.
• Manage event schedules, diaries and booking information.
• Coordinate logistics with internal departments and suppliers.
• Arrange equipment, furniture, signage and event resources.
• Coordinate health & safety paperwork, risk assessments and event plans.
• Raise deposits, interim invoices and final invoices and monitor payments.

Skills

Event coordination

Customer service

MS Office

Organisational skills

Communication

Tools

Outlook

Word

Excel

Job description

We are very pleased to be working alongside our reputable, friendly and highly established client as they seek to recruit an Event Support Executive into their team within their offices based close to Haywards Heath

Events Support Executive - office based role but with flexible working

Haywards Heath outskirts with free parking available for all staff on site. Due to workplace location it is essential to be a driver and have your own transport. Rural and beautiful office / workplace.

Full time permanent role - Monday - Friday

Salary £27000-£28000 plus good pension scheme and 28 days annual leave (including bank holidays), Life assurance. An additional 3 days or annual leave are given due to Christmas shutdown

An exciting opportunity has arisen for an organised and customer-focused Event Support Executive to join a renowned organisation.

Supporting a wide range of events including exhibitions, conferences, corporate functions, shows and festivals, you'll play a key role in ensuring every event is delivered seamlessly from initial booking through to successful completion. Strong opportunity for professional development and career growth.

This is the ideal opportunity for someone with experience in events, hospitality, administration, venue operations or customer service who enjoys working in a fast-paced environment and building strong client relationships.

The role - Events Support Executive

As an Event Support Executive, you will be the main point of contact for clients and event organisers, coordinating all aspects of event planning and delivery whilst ensuring an exceptional customer experience.

Working closely with internal teams, suppliers and clients, you will support events from enquiry stage through to post-event evaluation.

Key Responsibilities include:

• Act as the primary contact for event organisers from booking through to event completion.
• Support venue tours and site visits with prospective clients.
• Prepare and co-ordinate event documentation and operational plans.
• Build strong relationships with clients, suppliers and internal stakeholders.
• Deliver outstanding customer service throughout the event lifecycle.
• Manage event schedules, diaries and booking information.
• Coordinate logistics with internal departments and suppliers.
• Arrange equipment, furniture, signage and event resources.
• Coordinate health & safety paperwork, risk assessments and event plans.
• Manage the Event Centre inbox and respond to enquiries.
• Ensure compliance with venue procedures and event regulations.
• Raise deposits, interim invoices and final invoices.
• Monitor payment schedules and outstanding balances.
• Maintain event-related financial records and additional service charges.
• Welcome clients and act as the key on-site contact during events.
• Support event setup, delivery and breakdown activities.
• Conduct pre and post-event inspections.
• Resolve operational issues quickly and professionally.
• Attend very occasional evening and weekend events - fully expensed

Experience, knowledge and competencies required:

• Experience within events, hospitality, customer service or administration.
• Excellent organisational and time-management skills.
• Strong communication and relationship-building abilities.
• The ability to manage multiple tasks and deadlines simultaneously.
• A high level of attention to detail.
• Good Microsoft Office skills including Outlook, Word and Excel.
• A proactive and solutions-focused approach.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job