Field Services Engineer

RVM Systems UK; United Kingdom; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company van

Fuel card

Work phone

Work laptop

Tools provided

Workwear

Job summary

RVM Systems UK is seeking a Field Service Engineer to join our UK operations team. Based across the UK, you will ensure the reliability, performance, and customer satisfaction of our reverse vending machine installations, with potential to develop into a leadership position as the UK field service organisation grows.

You will install, service, maintain, and repair machines in retail sites, attend breakdowns, perform preventive maintenance, and support customers with training and guidance.

Qualifications

• Minimum 2 years of experience as a Field Service Engineer.
• Electrical and/or mechanical experience preferred.
• Full, clean UK driving licence.
• Applicants should be located within the advertised region.

Responsibilities

• Install, service, maintain and repair reverse vending machines in retail stores.
• Attend breakdowns, preventive maintenance, training, and provide guidance to customers.
• Produce accurate service reports, risk assessments, and method statements using digital tools.
• Perform on-site system audits and evaluations.

Skills

Field service experience

Electrical experience

Mechanical experience

Machine installation

Vending/ePOS knowledge

Communication skills

UK driving licence

Job description

RVM Systems UK is a leading provider of reverse vending and automated recycling solutions, supporting retailers and governments to deliver large-scale Deposit Return Schemes (DRS). Part of the privately owned RVM Systems Group headquartered in Sweden, we operate globally across more than 40 markets and are trusted partners to many of the world’s largest retailers. Our technology enables millions of consumers to recycle beverage containers every day, contributing to a circular economy and measurable environmental impact. In 2024 alone, RVM Systems technology supported the collection of over 13 billion containers worldwide. With the UK DRS approaching and continued business growth, we are now expanding our UK service capability.

About the Role

We are seeking a field service engineer to join our UK operations team. Based across the UK and plays a critical part in ensuring the reliability, performance, and customer satisfaction of our reverse vending machine (RVM) installations. As the UK operation continues to scale this role has the potential to develop into a leadership position that helps shape the ULK field service organisation as it grows.

Responsibilities

• You will be responsible for the installation, servicing, maintenance, and repair of reverse vending machines located primarily in retail stores.
• This includes attending breakdowns, carrying out preventive maintenance, commissioning new equipment, and supporting customers with technical training and guidance.
• You will also ensure all work is completed safely and compliantly, producing accurate service reports, risk assessments, and method statements using company-provided digital tools.
• As a senior engineer, you will be expected to demonstrate strong diagnostic capability, take ownership of issues through to resolution, and represent RVM Systems professionally with customers and partners.

Specific responsibilities include:

• Perform regular servicing and maintenance of recycling equipment.
• Attend breakdowns and complete timely, professional repairs on-site.
• Install, decommission, and provide training on equipment for safe usage.
• Produce risk assessments, and method statements, and maintain compliance records.
• Submit accurate work reports via the provided electronic device.
• Maintain safety standards and complete regular housekeeping records.
• Complete on-site system audits and evaluations.

Qualifications

• Minimum 2 years of experience as a Field Service Engineer.
• Electrical experience (preferred).
• Mechanical experience (preferred).
• Applicants should ideally be located within the geographical region advertised.

Required Skills

• Previous Field Service Engineer experience is preferred.
• Good knowledge of mechanical and electronic processes required.
• Strong written and verbal communication skills.
• 5+ years installing and maintaining machines.
• Expertise in mechanical, electrical, vending systems or ePOS network setup advantageous.
• Proficient in email and online platforms; capable of completing online inductions.
• Full, clean UK driving licence.

Preferred Skills

• Working Hours: Monday to Friday.
• Weekend availability is required (Rotational).
• Flexible working arrangements are available.
• Fully equipped company van or suitable transport dependant on region.
• Employees are provided with work phones, laptops, tools and workwear.
• Fuel card will be provided.

Explore www.rvmsystems.com to uncover more possibilities and insights!

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.