Field Services Engineer

CLD Physical Security Systems; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

33 days holiday

Overtime opportunities

Personal development

Competitive salary

Job summary

CLD Physical Security Systems is seeking a Field Service & Installation Engineer to join the Field Operations Team. You will install, service, maintain and repair perimeter security products across the UK, with potential overseas travel.

The role follows a 5 day in 6 rota, may include some Saturdays, with a weekday off in lieu. You will visit new and existing clients across the UK, be self-motivated, and work with strong customer service and problem-solving skills.

Qualifications

• Self-motivated and committed to high-quality work.
• Strong problem-solving ability.
• Excellent customer service and teamwork.
• Pass required security clearances.

Responsibilities

• Install, service, maintain and repair perimeter security products.
• Attend routine maintenance visits, installations, emergency calls and repairs.
• Work professionally with clients.
• Keep accurate records of checks and work.
• Manage stock and parts in the vehicle.
• Report to the Head of Field Engineering.

Skills

Driving licence

Electrical experience

Mechanical experience

Hydraulic experience

Customer service

Communication skills

Education

CSCS Card

Job description

Location: Remote (ideally North London location). Office location: Gatwick | Hours: 40 hours per week + overtime | Shift pattern: Monday to Friday (occasional Saturday with TOIL)

Join a business that helps protect what matters

At CLD Physical Security Systems, we do more than deliver products. We help protect critical infrastructure, safeguard communities and support some of the most complex security environments across the world. Celebrating more than 40 years at the forefront of the perimeter security industry, we are proud to design, manufacture and install high quality perimeter security products both in the UK and around the world. We have a focus on providing excellent customer service to our clients with our service and maintenance contracts.

The Role:

We are looking for an enthusiastic and dedicated Field Service & Installation Engineer to join our Field Operations Team. You will work alongside our mobile engineering team to install, service, maintain and repair perimeter security products, including gates, barriers and road blockers.

You will visit new and existing clients across the UK, with potential opportunities for overseas travel. The role works on a 5 day in 6 rota, which may include some Saturdays, with a weekday off in lieu.

Key Responsibilities

• Install, service, maintain and repair perimeter security products, including gates, barriers and road blockers.
• Attend routine maintenance visits, installations, emergency call-outs and repair jobs.
• Work with clients in a professional, customer-focused manner.
• Complete accurate records of checks, work completed and follow-up actions after each client visit.
• Manage stock, materials and parts kept on your vehicle, ensuring you are prepared for each job.
• Work closely with the administration team and report directly to the Head of Field Engineering.

About You

You will be self-motivated, confident and committed to completing work to a high standard. You will have a practical approach to problem solving, a strong focus on customer service and the ability to work effectively as part of a team.

• Full clean UK driving licence.
• Good level of physical fitness due to the practical demands of the role.
• Strong written and verbal communication skills.
• Ability to pass required security clearances.
• Electrical, mechanical or hydraulic experience.

Desirable Qualifications

• CSCS Card.
• Competitive salary, dependent on experience + overtime opportunities
• Personal development and progression opportunities
• 33 days holiday (including public holidays)