Field Service Engineer

CV Technical Limited; Swindon; Remote; GBP 40,000 - 42,000; Full time

Job summary

CV Technical Limited is hiring a Field Service Engineer for access and security equipment. This home-based South East role involves installation, servicing and maintenance, with travel to customer sites and occasional out-of-hours work.

The ideal candidate has field service or engineering experience, reads electrical and mechanical drawings, and can work independently while ensuring high-quality service. Full-time, permanent position with training and potential overseas travel.

Qualifications

• Time-served apprenticeship in electrical, controls or mechanical engineering.
• Previous field service or engineering experience; candidates without a formal apprenticeship will also be considered.
• Ability to read and understand electrical and mechanical drawings; training provided on company requirements.
• Flexible with travel, overnight stays and occasional out-of-hours work.
• Strong communication skills and the ability to work effectively as part of a team.

Responsibilities

• Assist with the installation, servicing and maintenance of security equipment.
• Attend customer sites to carry out service visits, fault-finding and maintenance activities.
• Complete electronic service call sheets on a tablet or mobile phone following every visit, ensuring information is recorded.
• Conduct site surveys and produce detailed technical reports.
• Read and interpret electrical and mechanical drawings, with training provided.
• Work independently while communicating with the wider engineering team.
• Participate in the out-of-hours call-out rota, including occasional weekend and night work.
• Be flexible with travel and overnight stays as required by the role.

Skills

Field service experience

Drawings interpretation

Independent working

Communication skills

Customer service mindset

Travel readiness

Education

Time-served apprenticeship in electrical/controls/mechanical engineering

Job description

Field Service Engineer - Access and Security

Location: Home-based - South East
Salary: £40,000-£41,600 + Door to Door Overtime
Employment Type: Full-time, Permanent

The Opportunity

We are currently recruiting for a Field Service Engineer to join a growing team specialising in the installation, servicing and maintenance of a wide range of security equipment.

This is an excellent opportunity for an electrically, mechanically or controls-trained engineer who enjoys working independently, travelling to customer sites and delivering a high standard of service.

Key Responsibilities

• Assist with the installation, servicing and maintenance of a wide range of security equipment.
• Attend customer sites to carry out service visits, fault-finding and maintenance activities.
• Complete electronic service call sheets on a tablet or mobile phone following every visit, ensuring all relevant information is accurately recorded.
• Conduct site surveys and produce detailed technical reports.
• Read and interpret electrical and mechanical drawings, with full training provided on company-specific requirements.
• Work independently while maintaining effective communication and collaborating with the wider engineering team.
• Participate in the out-of-hours call-out rota, including occasional weekend and night work.
• Be flexible with travel and overnight stays as required by the role.

Working Pattern & Travel

South East team: Call-out rota approximately 1 in 6. Home-based role with regular travel and overnight stays. Occasional weekend and night working required. Optional opportunities for some overseas travel.

About You

We are looking for a motivated and reliable engineer with a practical approach to problem-solving and a strong customer-service mindset.

The ideal candidate will have:

• Preferably completed a time-served apprenticeship in electrical, controls or mechanical engineering.
• Previous field service or engineering experience; candidates without a formal apprenticeship will also be considered.
• The ability to work independently, manage their workload and adapt to changing priorities.
• Good attention to detail, particularly when completing electronic service reports and documentation.
• The ability to read and understand electrical and mechanical drawings, or a willingness to develop this skill through training.
• A flexible approach to travel, overnight stays and occasional out-of-hours work.
• Strong communication skills and the ability to work effectively as part of a team.

What's on Offer?

• A varied field-based engineering role working with specialist security equipment.
• Full training on company-specific systems and requirements.
• The opportunity to develop technical skills and broaden your engineering experience.
• Potential opportunities for international travel.
• A permanent position offering variety, autonomy and the chance to work across different customer sites.