Field Service Technician – Water Systems (Training & Progression)

culliganalabama; Dartford, Lewisham; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company van (private use option)

Pension scheme

23 days holiday + bank holidays

Sick pay

Employee discounts

Job summary

Culligan is looking for a motivated Field Service Technician to join our team and service water treatment systems on client sites. You will be trained and supported as you grow in a hands-on role with real impact for customers.

In this role you will install, maintain and repair equipment, manage service schedules, and maintain detailed service records while delivering excellent customer service.

Qualifications

• Experience in plumbing or electrical fields preferred; training provided.
• Full, valid driving license (maximum 6 points).
• Ability to diagnose and resolve technical issues.
• Strong DIY skills and experience with power tools.
• Excellent communication and rapport-building with customers.

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems.
• Install and troubleshoot equipment at client locations.
• Oversee service schedules to minimise downtime for customers.
• Keep precise service visit records and communicate issues or suggestions.
• Engage with customers to understand needs and deliver outstanding service.
• Weekly visits to the designated Service Centre to replenish parts and supplies.

Skills

Plumbing

Electrical

Driving license

Diagnostic skills

DIY & hands-on

Power tools

Customer service

Communication skills

Tools

Power tools

Job description

Culligan is looking for a motivated Field Service Technician to join our team and service water treatment systems on client sites. You will be trained and supported as you grow in a hands-on role with real impact for customers.

In this role you will install, maintain and repair equipment, manage service schedules, and maintain detailed service records while delivering excellent customer service.