Field Service Technician – Water Systems, Career Growth

Culligan UK limited; Ilford; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

23 days’ holiday + Bank Holidays

Company Pension scheme

Company Sick Pay

Perks at Work - shopping discounts

Volunteering Day

Employee assistance programme

Uniform & Tablet supplied

Private use of company van

Job summary

Culligan UK Limited is seeking a motivated Field Service Technician to provide service and maintenance for water treatment systems at customer sites. You will install, troubleshoot and repair equipment, manage service schedules, and maintain accurate service records while delivering excellent customer care.

Ideal candidates will have DIY proficiency, strong communication skills, and a valid UK driving license.

Qualifications

• Proven experience in plumbing or electrical fields preferred, but full training will be provided.
• Strong DIY skills and experience using power tools.
• Excellent communication skills and the ability to build rapport with customers.
• A full and valid driving license with a maximum of 6 points.

Responsibilities

• Carry out regular maintenance and repairs on water treatment systems.
• Handle the installation and troubleshooting of equipment directly at clients’ locations.
• Efficiently oversee service schedules to reduce downtime for our customers.
• Keep precise records of service visits and communicate any issues or suggestions.
• Engage with customers to grasp their needs and deliver outstanding customer service.
• Weekly visits to the designated Service Centre to replenish parts and supplies.

Skills

Customer service

Driving licence

DIY

Power tools

Communication

Tools

Power tools

Job description

Culligan UK Limited is seeking a motivated Field Service Technician to provide service and maintenance for water treatment systems at customer sites. You will install, troubleshoot and repair equipment, manage service schedules, and maintain accurate service records while delivering excellent customer care.

Ideal candidates will have DIY proficiency, strong communication skills, and a valid UK driving license.