Field Service Technician – Onsite Calibration & Repair Pro

PSS Utilities; Crawley; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company pension

Life assurance

Medicare plan

Refer a friend

Employee assistance

Annual leave

Training & progression

Job summary

Adler and Allan Group is seeking a Field Service Technician to install, calibrate, maintain and repair sophisticated equipment at customer sites across the southern region, including East Sussex and nearby counties. The role requires working both independently and as part of a team, delivering outstanding customer service in a dynamic field.

This permanent full-time position offers a competitive salary with enhanced overtime rates and benefits, opportunities for training, and travel across

Qualifications

• Proven experience in field service, equipment maintenance, or a related technical discipline.
• Strong hands-on, practical skills with the ability to diagnose and resolve technical problems efficiently.
• Excellent organisational and time management abilities, with capacity to manage multiple priorities.
• Professional communication and people skills, with a genuine commitment to customer satisfaction.
• Full clean UK driving licence
• Comfortable working outdoors in all weather conditions and in confined spaces
• Ability to work flexibly, including occasional overnight stays away from home
• Streetworks certification
• CSCS (Construction Skills Certification Scheme) card
• Confined Space Entry Controller certification (medium risk)
• First Aid at Work certification (3-day course)

Responsibilities

• Install, calibrate, and maintain equipment onsite with precision and attention to detail, ensuring all work meets stringent quality standards
• Diagnose technical faults and implement effective solutions with minimal supervision, demonstrating strong analytical and troubleshooting capabilities
• Conduct routine maintenance visits and preventative inspections to maximise equipment performance and customer satisfaction
• Work safely and effectively in confined spaces and challenging environments, adhering rigorously to health and safety protocols
• Communicate professionally and empathetically with customers, providing clear explanations of work undertaken and building long-term relationships
• Mentor and support junior technicians, sharing knowledge and best practices to foster team development
• Maintain comprehensive records of all work completed, including detailed reports and recommendations for future servicing
• Travel flexibly across the designated regions, occasionally staying away from home when required

Skills

Field service

Maintenance

Troubleshooting

Time management

Customer service

Driving licence

Outdoor work

Flexibility

Streetworks

CSCS card

First Aid

Confined Space Entry

Job description

Adler and Allan Group is seeking a Field Service Technician to install, calibrate, maintain and repair sophisticated equipment at customer sites across the southern region, including East Sussex and nearby counties. The role requires working both independently and as part of a team, delivering outstanding customer service in a dynamic field.

This permanent full-time position offers a competitive salary with enhanced overtime rates and benefits, opportunities for training, and travel across